Billing Assistant

4 days ago

London, UK, United Kingdom myGwork Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Lewis Silkin works with leading businesses to protect and enhance their most important assets - their ideas, their people, their brand and their future. We call it: Ideas. People. Possibilities.

With offices in London, Oxford, Manchester, Leeds, Cardiff, Belfast, Dublin and Hong Kong, we are recognised by clients and industry alike as being distinct for our unique culture, market-leading practice areas, sector focused approach and for providing solutions to complex, multijurisdictional business challenges, with a pragmatic and human touch. We have two things at our core: people — both ours and our clients’— and a focus on creative, tech and innovative businesses.

Our culture is encapsulated by an ethos of bravery and kindness, guided by our values of Integrity, Clarity, Unity and Excellence (our ‘I-CUE’). We aim to provide a supportive environment for our people, clients and wider community and embrace diversity & inclusion, ensuring people are able to bring their full selves to work.

The department

The Finance Department supports all aspects of the firms' financial requirements from the provision of strategic support through to detailed transactional processing, with a key focus on providing excellent customer service to our internal clients. The department is comprised of a central finance team (based in London and Cardiff) plus a London-based operational team covering client related transactions and working capital related activities.

We are looking for a Billing Assistant to join our busy and rewarding finance team.

Responsibilities

Reporting to the Billing Manager, the Billing Assistant will be working with the fee-earners, partners and PAs to ensure invoices are dispatched promptly and to respond to client queries.

The Billing Assistant will work closely with the Billing team to support them. In addition, liaising closely with the Credit Control and Cashier teams, to ensure open lines of communication and work flows across the teams, as appropriate.

Responsibilities

  • Dispatch of bills to clients and acting as the first point of contact for client queries for invoices;
  • Liaising with PAs, matter handler/partner to resolve client queries, including sending invoice amendments to the Billing team to process;
  • Support key client relationships regarding managing bill delivery in line with client procurement requirements/expectations;
  • Managing billing projects for key clients such as WIP management, specific billing requirements;
  • Workload management via the group inbox, dealing and resolving requests received;
  • Supporting the Billing Team inbox to ensure prompt response times on queries received;
  • Return monies on client account and/or refunds as necessary, contact client for bank details and prepare immediate payment forms;
  • Upload e-billing accruals;
  • Any other ad hoc queries and projects as required.

Candidate Profile

The successful candidate must have a professional manner, excellent communication and interpersonal skills, and have previous office experience. They must enjoy working in a team environment. They will need to have excellent numerate skills and be highly organised. They must have a flexible nature and a co-operative and willing attitude.

Abilities and desired qualities

  • At least one year previous work experience in an office environment.
  • Ability to meet deadlines and work under pressure, with the ability to communicate at all levels.
  • Strong numeracy skills, experience using Word and Excel. Experience using Elite would be beneficial, although not essential as full training will be provided.
  • Ability to manage a busy workload.
  • Team player and enthusiastic.
Additional information

At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to finding the right person for this role and are open to discussing flexible working patterns and office location.

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