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Vendor Manager

3 months ago

England, UK, United Kingdom HoK Consulting - Technical Recruitment Full time

Job Title: Senior Vendor Management Analyst

Duration: 6 Month Contract

Location: 2 days a week from London or Sheffield Office



The Senior Vendor Management Analyst key responsibility involves:


  • Planning the annual, quarterly and monthly delivery of the HR technology vendor portfolio
  • Collaboratation with Procurement and Legal to ensure that contracts are progressed and delivered according to appropriate timelines and regulatory requirements
  • Establish and maintains working relationships with Procurement, Legal, IT COO-Corporate Functions and the HRIT Leadership Team to ensure that contracts are enforced by managing risks including regulatory compliance, reputational risk and financial crime risk
  • Ensuring all Third Party Risk Management Tasks are completed within global tools
  • Co-ordinate Service Management Reviews between Vendors, HRIT Leadership Team and Global Service Owners across the HR Technology landscape to monitor Service Level Agreements including Key Performance and Risk Indicators
  • Maintain effective tracking of external spend and cost management with all Vendors across the HRIT Estate including invoicing and payments
  • Identify areas of streamlining contracts based on services, headcounts, sustainable saves and the commercial position

Responsibilities

  • Governance and Reporting (Financial, Risk and Third Parties)
  • Monthly / Quarterly reviews with internal & external stakeholders
  • Monthly third party risk mgt metrics consolidated and reported on and tracked in various forums
  • Presenting monthly dashboards on Third Party spend and vendor contracts
  • Procurement
  • From original request to signature - working with procurement, stakeholders, legal and finance to write contracts and negotiate them
  • Vendor tracker capturing all renewals, new business and tracking spend and forecasts
  • Third Party Risk Mgt
  • Managing all HRIT engagements to ensure HSBC are compliant and mitigating any risk controls
  • Attend weekly forums with offshore Third Party Risk Management hub and Enterprise Technology Third Party Risk Officer
  • Solution Planning
  • Present at Change and Delivery forum weekly
  • Manage all small change requests across towers from impact assessment to delivery
  • Presenting monthly dashboards for HR Technology Change Delivery
  • Facilitate SaaS vendor releases across towers



The ideal candidate for this role will have the below experience and qualifications:


  • Good knowledge of Procurement and/or HR services.
  • Excellent written / verbal communication and presentation skills with a proven ability to communicate effectively and confidently at all levels across the Group
  • Strong excel/data analysis required for dashboard reporting
  • Strong stakeholder management skills including liaising with colleagues at many levels with the Bank and external hosted vendors.
  • Outstanding relationship management, collaboration and influencing skills
  • Delivery-focused with ability to pay attention to detail and ensure tasks are completed on time and to the required levels of quality
  • Evidence of dealing with confidential and sensitive information or issues


Tools used across all teams:

  • M/Soft package – Office, Outlook, Excel, PowerPoint, Word, Teams, Visio
  • Confluence
  • Jira
  • SharePoint
  • TPS system
  • Coupa
  • Archer
  • Zoom