Head of Operations
1 week ago
**The Role**
Sapphire is seeking a dynamic leader to transform our service delivery operations. As Head of Operations, you’ll drive day-to-day operations, collaborate with key stakeholders, and ensure our services align with business goals. You’ll play a key role in shaping Sapphire’s growth and delivering top-tier cybersecurity solutions to clients.
**Key Responsibilities**
- **Financial Management**: Oversee the budget and ensure KPIs are met across all delivery functions.
- **Team Leadership**: Lead teams in Pre-sales, Bid Management, and Product Management.
- **Operational Efficiency**: Optimize resources to maximize client value and revenue. ⚙️
- **Process Improvement**: Enhance service delivery processes for greater efficiency.
- **Customer Engagement**: Collect client feedback to drive service innovation.
- **Business Development**: Partner with account managers to identify new opportunities.
**What You’ll Bring**
- 5+ years in cybersecurity services management.
- Strong understanding of the cybersecurity landscape and risk management. ️
- Proven leadership, project management, and communication skills.
- Experience in driving product launches and business growth.
**What We Offer**
- Competitive salary and benefits
- Leadership development in a growing company
- Collaborative, innovative work environment
**Apply Now**
Ready to make an impact? Send your CV and cover letter today ✉️
Sapphire is an equal opportunity employer. All qualified individuals are encouraged to apply.
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