Head of Operations

1 week ago


Glasgow Scotland, Scotland, United Kingdom Sapphire Full time

**The Role**

Sapphire is seeking a dynamic leader to transform our service delivery operations. As Head of Operations, you’ll drive day-to-day operations, collaborate with key stakeholders, and ensure our services align with business goals. You’ll play a key role in shaping Sapphire’s growth and delivering top-tier cybersecurity solutions to clients.


**Key Responsibilities**

- **Financial Management**: Oversee the budget and ensure KPIs are met across all delivery functions.

- **Team Leadership**: Lead teams in Pre-sales, Bid Management, and Product Management.

- **Operational Efficiency**: Optimize resources to maximize client value and revenue. ⚙️

- **Process Improvement**: Enhance service delivery processes for greater efficiency.

- **Customer Engagement**: Collect client feedback to drive service innovation.

- **Business Development**: Partner with account managers to identify new opportunities.


**What You’ll Bring**

- 5+ years in cybersecurity services management.

- Strong understanding of the cybersecurity landscape and risk management. ️

- Proven leadership, project management, and communication skills. ‍

- Experience in driving product launches and business growth.


**What We Offer**

- Competitive salary and benefits

- Leadership development in a growing company

- Collaborative, innovative work environment


**Apply Now**

Ready to make an impact? Send your CV and cover letter today ✉️


Sapphire is an equal opportunity employer. All qualified individuals are encouraged to apply.



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