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Group Account Director

3 months ago

Thames Ditton UK, Surrey, United Kingdom Havas Health Network Full time

We are now recruiting for a Group Account Director/ Associate Director to join Sciterion.


Sciterion is focused on delivering science that speaks to people. Our mission is to drive excellence in medical affairs including medical education and medical communications. We facilitate meaningful exchange between industry, healthcare professionals and patients.


Our diverse and passionate teams explore, innovate, and develop solutions together delivering credible and compelling medical content via engaging and immersive experiences. We strive to be the positive change we want to see in the world. Join Sciterion and make a difference in healthcare.


The role


You will be responsible for leading the management of multiple and sometimes large and complex client service delivery projects. You will be involved in planning, strategy development, and creative input. Working closely with clients, you will be responsible for establishing strong relationships by demonstrating an in-depth understanding of their business, applicable therapy areas, and the latest developments within the industry. You will also play a significant role in business development, seeking out new opportunities and areas for organic growth whilst also having involvement in developing proposals and being the lead on new business pitches. Your role will be one beyond client delivery and include a wider engagement in the business unit and company.


Possessing a strong depth of experience and expertise, you will provide clients with senior-level counsel, be the senior point of contact for clients, act as a strategic partner to help them anticipate challenges, and provide timely and value-added solutions by utilising all aspects of the agency’s competencies.


Core duties and responsibilities


  • Lead and support client or project-related meetings and encourage colleagues to work collaboratively in progressing work. Empower the client services team to lead project-related work
  • Establish and reinforce relationships with key client stakeholders, primarily marketing, medical, and procurement teams
  • Lead client or project-related meetings and motivate colleagues to work collaboratively in progressing work
  • Proactively advise clients on new issues and the external environment
  • Take responsibility for developing, budgeting, managing, and finalising client activity programmes, ensuring these are delivered efficiently and to client objectives
  • Lead the successful delivery of projects through the effective management of resources within your team, to help ensure all demands on the accounts are serviced effectively and profitably
  • Lead and motivate account teams to fulfil their potential, ensure accounts are managed with a clear structure of roles/responsibilities, and support them to take ownership and responsibility for projects
  • Make recommendations to the senior team on project resourcing and staffing requirements; oversee recruitment of prospective candidates as appropriate
  • Proactively sell agency services that are innovative, visible, and profitable, as well as create and develop opportunities for growing business within existing accounts
  • Be aware of the wider industry, client competitor strategies, and market environment, and use this knowledge to direct the account teams’ work in consultation with clients
  • Lead the preparation and presentation of new business pitches
  • Keep up-to-date with changes and updates within your (and where possible other) therapy areas and areas of expertise
  • Be able to demonstrate an understanding of how the agency strategy cascades into operational delivery plans to strengthen the relationship with our clients
  • Partner with other Havas Health & You network providers accordingly, to help secure larger business wins
  • Direct and support the account team to develop, reconcile, and negotiate project budgets and guide colleagues in doing the same
  • Have an in-depth understanding of the financial status of accounts at all times including overall responsibility for internal reporting using the sales sheet
  • Ensure the development of direct reports by having regular 1:1 review meetings, identifying development needs, supporting and tracking progress against set objectives
  • Provide effective coaching as required to ensure your direct reports/team can carry out their duties to the best of their ability and encourage a positive working environment
  • Manage upwards where applicable, participate in and sometimes lead management discussions.
  • Accept responsibility and accountability for the outputs and performance of your team


The person


  • Strong medical communications experience with a focus on supporting medical affairs and medical education projects for pharmaceutical companies
  • Experience in business development in both winning and developing organic new business