Director of Transformation and Business Change-Interim

Are you looking to make a difference?

About us

At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.

With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.

Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same

What will our interim Director, Transformation and Business Change do at Hillingdon?

You will take Leadership of the Transformation and Business Change Service, ensuring agreed projects and programmes of work are delivered and that a culture of putting our residents first is maintained.

You will be responsible for leading on the delivery of the Council’s Transformation agenda, working alongside the Chief Executive Officer and the Council’s Corporate Management Team to ensure the vision for future services and savings targets are achieved.

Your responsibilities will include:

• In conjunction with the Cabinet Member for Transformation, the Leader of the Council, Chief Executive and Corporate Management Team to shape and deliver the strategic direction of the transformation programme to implement the future vision for the Council and enable savings delivery within the MTFF.
• Leading on the cultural change programme to ensuring that the most modern methods of Service delivery are achieved, with an organisational culture that is reflective of the vision for the Council is in place, and direct the Project Management Office, ensuring effective management of all transformation and business change projects and ensuring that the reporting and governance is in place, along with tracking the anticipated benefits from business change projects.
• Facilitating the effective prioritisation of transformation and change activity across the organisation to ensure success of the overarching programme and enable priority outcomes to be achieved.
• Working collaboratively with Finance ensure there is close alignment between the Transformation work undertaken and the financial impacts on savings delivery, investment requirements and impacts on the Capital programme.
• Ensure all proposals within the Council’s transformational agenda are fully scoped, with clear business cases detailing the financial impact and return on investment where relevant and ensure adequate resources are available to deliver key projects.
• Being a role model the Council’s Customer Care Standards and ensuring these standards are met to deliver the Council vision of ‘putting our residents first’.
• Selection, development and performance of the Transformation and Business Change Service Team in line with the Council’s HR policies and ensuring team members receive the appropriate level of communication to maintain engagement with the Council’s activities, and maintaining a safe and healthy working environment in line with Health & Safety at Work Act (1974)

About You:

An essential requirement of this role is a track record of the delivery of complex change within a Local Authority setting. This is coupled with the ability to identify the key priority areas which will deliver the best return, delivered in an agile manner.

You must be able to demonstrate the ability to work effectively at a corporate management level in a complex environment, managing and delivering multiple and complex transformation and change projects with a range of stakeholders.

Demonstrate the ability to drive through efficiency savings and behavioral change and respond positively to changing circumstances.

Experience of preparing comprehensive business cases or reports including the identification of costs, benefits, and risks.

Evidence a successful track record in commissioning and managing a range of external support to enable delivery of change and transformation.

Ability to work collaboratively and develop productive relationships with politicians and senior stakeholders and evidence a successful track record of working in partnership.

Excellent analytical skills, being able to evaluate complex problems and develop business solutions, exploring various options and their viability, evaluating risk against a changing background in the local government sector.

Qualifications:

A management qualification at degree level and / or significant experience in organisational leadership and delivering successful transformation programmes.

Evidence of continuing professional development.

Here’s a comprehensive overview of the fantastic benefits we provide:

Work Life Balance

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.

Health & Wellbeing

• Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
• Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
• Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
• Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
• Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

Commute with Ease

• Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.

Equity, Diversity and Equality Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.

We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognize the value of a diverse workforce and encourage applications from candidates from underrepresented groups.

Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organization's success.

Additional Information

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.

Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.