Senior technical support engineer
1 month ago
- Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works
- Responsible for working in a safe manner at all times
- Provide phone support and remote diagnostics to customers
- Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips
- Troubleshoot equipment located at customer sites
- Perform start-up and commissioning services at customer locations (SAT)
- Assist the in-house system engineering group in product development and/or project work
- Provide suggestions based on field experience, to improve the products
- Prepare and perform customer training at BYD as well as at customer facilities (if required)
Essential Requirements:
- Registered Electrician Certificate or higher equivalent qualification in an electrical/ electro-mechanical discipline, refer by UK electric power construction industry.
- Previous electrical or multi skilled maintenance experience
- A current full clean UK driving licence (manual license)
- Basic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)
- White card to working on site safety.
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