Front House/Receptionist

1 month ago


London, UK, United Kingdom Heilsa Recruitment Ltd Full time

Contract: Full-time, Permanent

Work-mode: On-site

Salary: Up to £25,000 per annum plus commission

Location: London, United Kingdom


Our client is a renowned industry leader for feet, hands and legs treatments, and products sold in their luxury clinics, top spas and prestigious retailers. They are currently recruiting for a Front of House & Customer Service Advisor to join Their dynamic team.

You will be working across their beautiful London Clinic, undertaking front-of-house duties and assisting with the day-to-day operations of their clinic. This is an incredible opportunity for an ambitious candidate who is looking to develop their skillset within the setting of an award-winning luxury brand.


Responsibilities:

  • Warmly greet clients and inform assigned beauty therapist/podiatrist of their arrival
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability
  • Booking and upselling appointments, by phone and email
  • Adding staff rotas into the booking system
  • Update client details on the booking system including telephone numbers, email addresses and card details
  • Stock control/support
  • Provide support on end of day procedures
  • Support the Clinic Managers with ad hoc tasks


Requirements:

  • Experience in Front of House/reception duties
  • Able to work efficiently and be self-motivated
  • A quick learner who is willing to advance their skills with a view to career progression within the company
  • Computer literacy such as Outlook/Word as well as being experienced in appointment booking systems
  • Have a positive ‘can do’ attitude
  • Capable of building strong and professional relationships
  • Excellent phone manner and have a good command of both written and spoken English
  • You will be required to work 5 days per week, including at least one day on a weekend.


Benefits:

  • Competitive salary and pension scheme
  • 28 days holiday including bank holidays
  • Opportunities for career progression and transfers across the group
  • Commission on all retail products sold, discount on products and treatments
  • Increased holiday entitlement with longevity of employment

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