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Account Director

3 months ago

Manchester, Greater Manchester, United Kingdom The Growth Consultants Full time

Role Overview


The Account Director role, reporting to the Sales and Marketing Director, is critical to the ongoing success and future growth of the business. This role focuses on growing and retaining existing clients, ensuring contract renewals, and driving overall client satisfaction.


About the Client


This is a fantastic opportunity to work for an industry leading services business. They are the fastest growing service provider in their sector. The business is experiencing significant growth and are looking for a best-in-class candidate to join the senior leadership team.


Key Responsibilities:


  • Lead and manage a team of Key Account Managers, Account Managers, and Desk Based Account Managers.
  • Oversee the delivery of growth from existing accounts through new sites and upselling products/services.
  • Ensure the retention of the current client portfolio.
  • Drive pipeline growth by maintaining high activity levels within the team to meet ROI expectations.
  • Act as the primary point of contact for customer queries and lead large customer conversations.
  • Set and uphold high standards for team interactions with customers.
  • Liaise with other teams and senior stakeholders to resolve challenges efficiently.
  • Maintain strong internal and external relationships, ensuring the team meets and exceeds targets.


What are they looking for?


  • Experience in a customer focused sales leadership role.
  • Proven track record of meeting sales targets.
  • An individual who is open to sharing ideas with internal teams and leading internal projects.
  • Someone who build a strong culture within their teams.
  • Adaptable communication style, always maintaining professionalism.
  • Strong interpersonal skills, including questioning for clarification, observation, and active listening.
  • Capable of presenting confidently to C-suite level executives.
  • An ability to link team performance to business performance.
  • Result focused individual.
  • Strong commercial awareness.


What is on offer?


A basic salary of £60,000

OTE earning of £80,000

Car Allowance

Company Benefits Package

Hybrid working, two days a week in the office.