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Server Infrastructure Engineer

4 months ago

Bristol, South West England, United Kingdom Hargreaves Lansdown plc Full time

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you

About the role

Hargreaves Lansdown is undergoing a technology transformation. As part of this journey, we are creating a Hybrid Cloud Team that will transform our Infrastructure Estate and move HL towards a hybrid cloud deployment, using VMWare, AWS and Azure.

As a Hybrid Cloud Engineer, you will leverage the latest technologies to provide a platform for internal consumption by various HL teams to provide a customer centric solution. You will be managing the existing on-premise infrastructure estate and assisting with the migration of services to AWS. HL offers great exposure to learning new technologies as they are released and deploying them in pilot environments, and delivering them to all colleagues. We also offer some excellent training packages for both on-premise and AWS.

What you'll be doing

  • Work collaboratively to deliver projects in a timely and organised manner.
  • Seek innovative solutions, improvements, enhancements and automation wherever possible.
  • Monitoring and management of AWS, VMware, Compute, Storage and Backup estates including participation in the on- call rota.
  • Act as point of contact from any datacentre operations tasks.
  • Proactively troubleshoot complex issues.
  • Driving, managing and operating processes to ensure performance, capacity and availability are managed effectively to exceed business objectives.
  • Occasional out of hours work for updates, incidents and fixes is expected.

As an Engineer, within your SME technology remit, you will be responsible for:

  • Supporting Incident/ Major Incident and Problem Management
  • The ongoing management and optimisation of monitoring and alerting services
  • Creating and managing Technical IT documentation
  • End-end ownership of our technologies we deploy, from initial inception through to deploy/configure and support.

About you

  • Experience working in an environment supporting VMware vSphere productions.
  • Knowledge of supporting on-premise compute platforms (Lenovo, Dell), enterprise storage and backup solutions.
  • Management of system monitoring technologies (SolarWinds, Opsview, Nagios, Grafana)
  • Working in a change-controlled environment.
  • Technical Documentation.
  • Planning, installation and support of physical equipment within the Data Centre with attention to detail around cabling.
  • Troubleshoot issues within the data centre and physical infrastructure
  • Methodical thinker, problem solver
  • Strong communication and interpersonal abilities
  • Collaborative, keen to share knowledge.

Interview process

This will be a two-stage interview process, consisting of an introductory conversation and competency based interview.

Working Schedule

This role requires full office coverage over two positions. This role is permanent, full time, 37.5 hours per week, Monday to Friday.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

  • Discretionary annual bonus* and annual pay review
  • 25 days* holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday**
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme - have a real stake in HL's future
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance*
  • Health care cash plans - including optical, dental, and outpatient care
  • Help@hand - confidential support including mental health counselling and remote GP
  • Wellhub - unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year

*dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.