Sales Account Manager

1 month ago


Liverpool UK, Merseyside, United Kingdom Benson Signs Full time

We're looking for a highly motivated, innovative and energetic account manager based at our Liverpool offices with a successful track record of multiple account management and account growth to hit the ground running


Must be commercially aware with a good understanding of the signage industry from print, substrates, production through to final installation and project management.


A well organised and good communicator with the ability to prioritise and "spin multiple plates" to work indecently with the support of a great team.


Good IT skills are essential with knowledge of Clarity MIS Desirable

Responsibilities

  • Work with the sales team to manage client relationships throughout the sales cycle and beyond
  • Handle day to day activities of the company key accounts including costings and oversee the project/installations to ensure a good working relationships
  • Work with the head of Sales of Projects on contract terms such as prices, profit margins and payment terms
  • Manager and grow client accounts by understanding their needs, identifying opportunities for upselling or cross-selling and delivering exceptional customer service
  • Conduct regular meetings and communication with clients to ensure satisfaction, address concerns and uncover additional business opportunities
  • Collaborate with internal teams, including marketing and product development to ensure alignment and delivery of the final product
  • Maintain accurate records of the sales activities, customer interactions and pipeline management.
  • Ensuring customer satisfaction and linked reports are sent out and filed.
  • Ensure the company is meeting it's sales target each month escalating any issues to the Head of Sales and Projects where necessary.


Minimum Requirements

  • Proven record within a similar role
  • Signage industry experience is advantageous
  • Ability to manage multiple stakeholders and project simultaneously
  • Excellent communicator, both written and spoken
  • Use of Microsoft and internal communications such as Clarity job software would be advantageous.




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