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Helpdesk Engineer

4 months ago

Kent UK, South East England, United Kingdom La Fosse Full time

Keen to work in an fast paced, friendly environment? You will be joining a business solutions company as their 1st line IT Support Engineer. This is a newly created role where you will have the opportunity to work on on-going projects as well as being the first point of contact.

Location: Kent / Maidstone (1 day WFH once settled in)

Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract)

Your role as an IT Support Engineer:

  • Providing high level of customer service through on-site technology support as required.
  • Ensuring that all tickets are logged and resolved in a timely and effective manner (according to defines SLAs).
  • Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines.
  • You'll gain exposure to Windows Server, AD, Office 365, and Microsoft Suite.

Ideally as an IT Support Engineer:

  • Must have knowledge of MDM, specifically Intune or autopilot
  • Office 365 experience is essential.
  • You'll be passionate about customer service and personable.
  • Confident with support and eagerness to progress technical capabilities.
  • You'll be keen to help with a customer first mindset.

Sound interesting? Please do apply directly for more detail.