Head of Business Operations

6 days ago


London, UK, United Kingdom Pentatonic Full time

Build the future of sustainable consumption with us.


Pentatonic is the first to market a vertical SaaS solution that unlocks the trillion dollar circular consumer commerce opportunity for enterprise scale brands. Our platform orchestrates profitable, take and buyback schemes and circular value chains. By platformizing the entire logistics, recycling and processing stack we can offer circularity as a drop in solution. Our platform also handles all end consumer data transactions and interactions along the way.


But this is just the beginning of transforming the consumer marketplace, introducing next generation materials and bypassing municipal waste management.


Pentatonic is building a high-performance team with a unique blend of in-house AI, material science, and manufacturing competencies to offer a drop-in solution to leading brands. In the coming months and years, we will expand our capabilities as the middle layer to enable perpetual material circulation.


We’re also building our broader strategic, operational, and data capabilities. This role will drive progress in these areas, helping to steer our performance-driven business cadence. You will have the opportunity and creative freedom to help set these foundations: from key metrics and reports to the entire operating rhythm of the company as our growth accelerates in 2025.


In this role, you will:

  • Support the leadership team in the smooth running of the business on a day-to-day basis.
  • Be a critical part of the design and execution of a strong data-driven culture of how we track the overall business health.
  • Provide a strong focus on GTM concerning business performance, often acting as a key conduit between different teams to ensure we can cohesively move at pace.
  • Automate processes and dive into key tools (Hubspot, Intercom, etc.) to drive efficiency into the heart of our core operational processes.


You might thrive in this role if you:

  • Are obsessed with metrics and reporting: you’ll be analytical but will have technical support from experts when it comes to setting up data and reporting solutions.
  • Love building efficient systems and setting things up from scratch.
  • Can balance attention to detail with swift execution in a constantly adapting environment.
  • Think like an owner and take responsibility: this means being comfortable with failure as much as success, just as we are.


Why Join?

  • Pioneering Opportunity: Be part of an innovative company transforming supply chain sustainability by establishing data-driven systems that challenge traditional waste management models.
  • Autonomy and Growth: As the first hire in this function, you’ll shape its future direction and grow with the company, making a lasting impact on the industry.
  • Collaborative Culture: Join a mission-driven team dedicated to supporting global brands in reducing their environmental footprint through perpetual material circulation.



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