Front of House Manager

1 week ago


London, UK, United Kingdom Impact Recruitment I B Corp Full time

Front of House Manager – Creative Agency

45-50K

Central London – 5 days


Leading independent creative business are in search of a talented Front of House Manager to join their busy team Based in stunning offices in Central London, this is the perfect opportunity to join a studio with people and culture at it's very core


In this role, you will lead the team responsible for ensuring the clients, team, and community feel welcomed and inspired every time they step into this vibrant office. Your leadership will ensure smooth operations of the reception team and daily tasks. You’ll help maintain the creative space as a welcoming, safe, and exciting environment, while also playing a key role in supporting leadership and coordinating memorable studio events.


Duties:

  • Ensure a first-class service experience for clients, team members, and visitors.
  • Manage and support the Front of House staff and studio runners including recruitment, holiday management, reviews and career development
  • Oversee day-to-day operations to maintain a vibrant, safe, and creative environment.
  • Provide executive support to the leadership team as needed.
  • Organise studio events and create memorable experiences for clients and the team.
  • Provide admin support including arranging travel, booking meetings, booking taxis and couriers, invoice approvals, etc.


Requirements:

  • Experienced FOH Manager ideally from within a creative business
  • A natural leader and people person
  • Previous management experience
  • Top class organisation and problem-solving skills
  • A team player with a positive approach
  • Someone who thrives on delivering exceptional service
  • Calm and swanlike under pressure
  • Strong admin background (able to book flights, travel, credit card reconciliations while welcoming guests)
  • High energy and able to bring a great atmosphere and vibe to this creative office


This is an exciting opportunity to join a busy creative agency where you can put your personal stamp on the role and create a fantastic buzz in the office If this sounds like you and you bring a client services approach, please apply today for an immediate interview


Impact is dedicated to fostering diversity in the Media and Creative Industries. If you require any accommodations for a more accessible experience, please let us know. Our commitment to representing a diverse talent pool and creating an inclusive environment for all candidates to excel is central to our mission.


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