Customs Assistant Manager

3 weeks ago

London UK, UK, United Kingdom Crowe UK Full time

About Crowe

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140 countries and across more than 800 offices globally.


Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.


Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.


An opportunity has arisen for an experienced professional to join the firm as a Customs Assistant Manager / Manager in our Indirect Tax team, supporting clients across a variety of sectors with consulting on all matters relating to customs duties and compliance. This is a hybrid role based in our London office, with an expectation of 2 days a week in the office.


Key responsibilities

  • Work directly with clients in order to provide high-quality advice relating to matters of customs duty and compliance.
  • Areas covered will include but is not limited to; customs classification / origin / valuation, customs special procedures, AEO authorisation, duty reclaims and disclosures, excise duties, customs data analytics, CBAM.
  • Preparing and presenting proposals for work to existing and prospective clients.
  • Developing strong relationships with clients and taking the lead on proactively managing those relationships, taking ownership for the delivery of work to the required standard and in a timely manner.
  • Agreeing fees, managing the budget for agreed work, and coordinating client billing.
  • Managing client projects from initial preparation to application, implementation, and ongoing compliance e.g. for customs warehousing, Inward Processing, AEO.
  • Support the wider VAT team and collaborate with other teams within the firm in a joined-up manner to best support our clients.
  • Support in further development and use of Crowe’s Customs Data Analytics solution to best identify opportunities and risks for clients.
  • Keep up to date with legislative, regulatory, and technical updates in the customs and international trade environment; understand how such changes may impact our clients and identify opportunities arising as a result.


Skills and experience

  • Minimum of 3 - 5 years relevant experience in the customs and international trade environment; consultancy experience preferred.
  • Proactive approach to identifying opportunities and winning client work.
  • Strong written and verbal communication skills and the ability to engage with clients and colleagues in a clear, open and consistent manner.
  • Willingness to support in the development on junior team members.
  • Meticulous approach to client delivery with a strong focus on attention-to-detail and quality of work delivered.


Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.


Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.


We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.


We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.


Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.


Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.

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