Application Support Engineer

7 days ago


Glasgow Scotland, Scotland, United Kingdom Meraki Talent Ltd Full time

Application Support Engineer

Salary: Competitive

Permanent Role

Location: Glasgow or Edinburgh

Hybrid Work Model

Posted day: 20/06/2024

CVs by ASAP

Start date: July – September 2024.


Meraki Talent’s client is on the lookout for an Application Support Engineer to join their team. They are a niche software house who are continuously growing across the finance sector - offices in both Glasgow and Edinburgh

You will be joining a small team to provide 1st and 2nd line application support across the business ensuring that all escalated tickets are resolved. You will be working closely with the 1st line Engineers, providing support, mentorship and guidance to ensure they have the correct skills to resolve all tickets that they receive.


Responsibilities of the Application Support Engineer –

  • Respond to escalations from both internal stakeholders and external customers
  • Hands on 2nd Level incident support when required
  • Monitor and coach performance to improve productivity
  • Ensure adherence to SLAs across all customers


Background of the Application Support Engineer –

  • Strong experience with MS-SQL/Azure SQL
  • Experience within a similar role providing 1st and 2nd level support
  • Strong communication skills as speaking with stakeholders and customers
  • Exposure to scripting would be beneficial but not essential – PowerShell/Bash


The company are going through a big growth at the moment, working with new clients across the globe so the desk will be growing to provide 24-hour operations, therefore you will be working on a rotational shift pattern.


Is this job for you?At Meraki, we love recruitment and love words. Is this you?


Nicole wants: SQL, Active Directory, Windows Servers, Ticket Management, ITIL


Please see our website page headed (eg) ‘Privacy Notice’ for an explanation about how we use information we collect about you’



  • Glasgow, Scotland, Scotland, United Kingdom NT Assured Solutions Ltd Full time

    We are looking for a friendly and enthusiastic Application Support Analyst to join our support team during an exciting period of growth.This is a challenging and varied role supporting our global client base including some of the largest organisations in the world. We pride ourselves on building excellent working relationships with our clients and want every...


  • Glasgow, Scotland, Scotland, United Kingdom NT Assured Solutions Ltd Full time

    We are looking for a friendly and enthusiastic Application Support Analyst to join our support team during an exciting period of growth.This is a challenging and varied role supporting our global client base including some of the largest organisations in the world. We pride ourselves on building excellent working relationships with our clients and want every...


  • Glasgow, Scotland, Scotland, United Kingdom HAYS Full time

    Large well established manufacturer looking for the services of an M&E Technical Support Engineer The role:Our client is a large electrical manufacturer based on the outskirts of Glasgow – looking for the services of an Electrical Technical Engineer, (would consider mechanical background with basic electrical knowledge). You would be responsible for...


  • Glasgow, Scotland, Scotland, United Kingdom Idox plc Full time

    Applications ConsultantIdox Professional Services – Consultancy & Training team Land,Property & Public ProtectionUK, home based with occasional travelAbout the role This is an excellent opportunity to join our Consultancy and Training team as an Applications Consultant, responsible for implementing software solutions for our local government...


  • Glasgow, Scotland, United Kingdom Applause IT Full time

    Application Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Application Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or Reading. The organisation is looking for an...


  • Glasgow, Scotland, Scotland, United Kingdom Neogen Recruitment Full time

    Application Security SpecialistLocation: Glasgow – hybrid workingType: Permanent, Full TimeRole Overview:Join a dynamic global cyber security team, where you'll play a pivotal role in safeguarding our systems and data from cyber threats. As an Application Security Specialist, you will support the Head BISO in risk management and assurance, contributing...

  • IT Support Engineer

    2 weeks ago


    Glasgow, Scotland, Scotland, United Kingdom NT Assured Solutions Ltd Full time

    We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. Experience of managing both Windows and Linux environments is essential.As a 3rd Line IT Support Engineer, you will be responsible for providing advanced technical support to both our customer base and...


  • Stirling, Scotland, Scotland, United Kingdom Insight Global Full time

    An employer is seeking a Downhole Application Specialist to sit in Stirling, Scotland. This person will be expected to serve as the SME and provide in-depth knowledge of specific product lines. They will act as a liaison between different groups that includes Operations, Sales & Business Development, Engineering, and Product Line technical groups. The...


  • Edinburgh, Scotland, Scotland, United Kingdom Cathcart Technology Full time

    We’re working with a software house based in both Edinburgh and Glasgow that are working with growing number of well-known companies across finance. As a result, they’ve been growing really quickly, 50% in the last 5 years!They are looking for a Lead Application Support Analyst to help their team that works around the clock. This also a great opportunity...


  • Edinburgh, Scotland, Scotland, United Kingdom Cathcart Technology Full time

    We’re working with a software house based in both Edinburgh and Glasgow that are working with growing number of well-known companies across finance. As a result, they’ve been growing really quickly, 50% in the last 5 years!They are looking for a Lead Application Support Analyst to help their team that works around the clock. This also a great opportunity...


  • Glasgow, Scotland, Scotland, United Kingdom Public Sector Resourcing Full time

    Infrastructure EngineerContract Term: 6 MonthsContracting Authority: The Foreign, Commonwealth & Development Office (FCDO)Location: East KilbrideThe Foreign & Commonwealth Office (FCO) and the Department for International Development (DfID) merged on 1 September 2020 to form the Foreign, Commonwealth & Development Office (FCDO). The FCDO pursues our national...


  • Glasgow, Scotland, Scotland, United Kingdom Consult Full time

    Senior Software Engineer – Cloud Based Web ApplicationsMy client is an international leader in imaging technologies. They are seeking a technically capable and experienced Software Engineer to join their established team to develop and maintain web and mobile applications for their industry-leading solutions.Within the R&D Software Engineering team, as...


  • Edinburgh, Scotland, Scotland, United Kingdom Global Technology Solutions Ltd. Full time

    Job Title: Infrastructure Support Engineer IIIContract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh*Must be holding SC Clearance*Site hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer...


  • Edinburgh, Scotland, Scotland, United Kingdom Global Technology Solutions Ltd. Full time

    Job Title: Infrastructure Support Engineer IIIContract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh*Must be holding SC Clearance*Site hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer...


  • Glasgow, Scotland, Scotland, United Kingdom Hays Full time

    The role: My client is an established key player in the high precision re-manufacturing industry, primarily focused on the design, manufacture and selling of equipment, consumables and knowledge transfer into the global semiconductor, geological and optical engineering markets. Their equipment delivers unrivalled accuracy, precision, and...


  • Glasgow, Scotland, Scotland, United Kingdom Hays Full time

    The role: My client is an established key player in the high precision re-manufacturing industry, primarily focused on the design, manufacture and selling of equipment, consumables and knowledge transfer into the global semiconductor, geological and optical engineering markets. Their equipment delivers unrivalled accuracy, precision, and...


  • Glasgow, Scotland, Scotland, United Kingdom PURVIEW Full time

    Purview is hiring Infrastructure Engineer with one of our valued clients. If you're interested, please reply for more details. Job Details:Role: Infrastructure EngineerLocation: Glasgow, UK (3 days onsite every week is mandatory)Duration: 6 monthsPrimary Skills : Networking Knowledge and Splunk Reporting and Development.Secondary Skills : Quantum / Cloud...


  • Glasgow, Scotland, Scotland, United Kingdom PURVIEW Full time

    Purview is hiring Infrastructure Engineer with one of our valued clients. If you're interested, please reply for more details. Job Details:Role: Infrastructure EngineerLocation: Glasgow, UK (3 days onsite every week is mandatory)Duration: 6 monthsPrimary Skills : Networking Knowledge and Splunk Reporting and Development.Secondary Skills : Quantum / Cloud...

  • DevOps Engineer

    1 month ago


    Glasgow, Scotland, Scotland, United Kingdom Smarter Grid Solutions Full time

    About SGSSmarter Grid Solutions is a pioneering technology company that spearheaded the introduction of Active Network Management in the UK, and is now a world-leading provider of DERMS Software to electrical utilities across the UK, Europe and North America. We have a customer base that includes major utilities including UK Power Networks, Western Power...

  • DevOps Engineer

    4 weeks ago


    Glasgow, Scotland, Scotland, United Kingdom Smarter Grid Solutions Full time

    About SGSSmarter Grid Solutions is a pioneering technology company that spearheaded the introduction of Active Network Management in the UK, and is now a world-leading provider of DERMS Software to electrical utilities across the UK, Europe and North America. We have a customer base that includes major utilities including UK Power Networks, Western Power...