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Property Manager
2 months ago
Property Manager
Location: Central London
£30K -£35K DOE
About the Company:
Our client a leading estate agency specialising in Central London properties. They pride themselves on offering an honest and expert approach to real estate. As members of the Ethical Agent Network, they maintain a professional, respectful, and positive environment, ensuring their clients receive top-notch service in a complex and ever-changing market.
Your Role as a Property Manager:
Our client has recently launched a new lettings and property management department that fosters a collaborative and rewarding team environment. They are now seeking a dedicated Property Manager to join their team. This role is crucial in providing a seamless, single-point-of-contact experience for landlords and tenants, managing tenancy progression, and ongoing property management. The ideal candidate will be someone who is eager to grow within the business and develop into a leadership position.
Key Responsibilities as a Property Manager:
• Act as the main contact for landlords and tenants, ensuring excellent service and communication.
• Manage and resolve maintenance issues reported via Fixflo in line with SLAs.
• Oversee the renewal of safety certificates and ensure compliance with safety requirements.
• Review and approve maintenance invoices within 48 hours.
• Conduct mid-term inspections, report to landlords, and resolve any issues.
• Ensure compliance with all statutory and contractual obligations.
• Handle tenant and landlord notices as needed.
• Coordinate end-of-tenancy check-outs and related processes.
• Review check-out reports, manage deposit deductions, and handle disputes.
• Assist with visitor inquiries in the office.
• Stay informed on lettings legislation and ensure compliance.
• Maintain accurate data entry and update missing information.
Skills and Qualifications:
• Minimum of 2-3 years’ experience in a similar property management role.
• Smart appearance and professional approach.
• Excellent communication skills, with a customer-focused mindset.
• Strong team player with the ability to work under pressure and solve problems efficiently.
• Highly organized and systematic, with the ability to prioritize workloads.
• Discreet and respectful of confidentiality issues.
• Meticulous attention to detail.
• Ability to follow specified processes and routines in a fast-paced environment.
• Proficiency in IT systems and experience with Reapit software is essential.
Perks & Benefits:
• Performance-related incentives and bonuses.
• Funded training through the Guild of Letting & Management.
• Increasing holiday entitlement.
• Pension Scheme.
• Company mobile phone provided.
If you are a driven and experienced property manager looking for an opportunity to grow within a dynamic and supportive team, we encourage you to apply. This role offers the chance to make a significant impact and advance your career within a prestigious estate agency.
Ref: TR5816