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Senior Account Manager

4 months ago


London UK, UK, United Kingdom Q Networkers Ltd Full time

£65k - £85k + up to 100% bonus



The Company


Do you have a thirst for winning and an ambition to be the best Senior Account Manager in the Fintech industry? Then look no further, as this might be exactly the challenge you are looking for. Here is the chance to use your talent where it matters and be a part of a truly international and vibrant company with more than 360 skilled and dedicated employees worldwide, who are all passionate about creating next-generation mission-critical financial services infrastructure and leading the rise of a super-correspondent banking network.


The Role


We are looking for an experienced and energetic Senior Account Manager to be the ‘owner’ of an allocated client portfolio and maintain full accountability, knowledge, and expertise of the clients. You will be working in a highly collaborative environment, where you will be responsible for driving growth and additional revenue through upsells of products and solutions as well as maintaining existing accounts.


As a Senior Account Manager, you will be an important part of efforts to drive business growth, boost top line revenue and your overall success criteria will be ensuring continued success and expansion of our clients market position.


Key Responsibilities:


  • Manage & cultivate relationships understanding our client’s needs, strategy and how you can support their growth
  • Continuously identify new opportunities to drive additional revenue and act as a subject matter expert to clients
  • Ensure high quality communication to both clients and internal stakeholders
  • Create account management plans and run QBR’s for key clients
  • Ability to understand and collate client’s business requirements and champion this internally across multiple stakeholders (which may incl. senior management)
  • Develop and maintain excellent relationships with various internal teams such as Product, Compliance, Legal, AML & Operations


Skills & Qualifications


To be the right candidate for this position, you will have at least 3 years account management experience, delivering against revenue targets within industries like payments, banking and acquiring or within the merchant division of a key financial services company. A relevant educational background (BSc/BA as a minimum) is also required.


As a person, you have a desire to learn and are a confident communicator, negotiator, and storyteller, who can capture the hearts and minds of our stakeholders. You know how to plan for long-term impact, are keen to challenge traditional systems and know the fintech sector like the back of your hand. Further, you are a commercially driven individual with a goal-oriented attitude, that goes out of your way to win, without compromising on ethics and integrity. Ideally, it excites you to be a part of a fast-paced working environment and you should possess the ability to multitask, adapt quickly and ‘think smart’ to meet business needs and priorities.