Relationship Manager

3 weeks ago

London, UK, United Kingdom Alexander Mann Solutions Full time

Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right across the country. Their role is simply stated: help clients achieve their goals by combining local know-how and global reach. In so doing, they seek to make a positive, sustainable contribution to both the UK economy and society.

On behalf of this organisation, AMS are looking for a Relationship Manager for a 12-month long contract based in London.

As a Relationship Manager, you will:

  • Be accountable for providing excellence in coordinating and overseeing a range of activities in order to facilitate the effective management of relationships with DEC/FXPB clients within area of personal scope, as well as the development of products to maximise client opportunities.
  • Co-ordinate internal teams to facilitate the efficient resolution of client issues and queries and improve the client experience.
  • Act as a key point of contact for assigned onboarded clients to support ongoing relationship management.
  • Develop strong working relationships with all relevant internal teams to support efficient actioning of all required steps to facilitate onboarding processes, manage ongoing relationships, and support the development of future products to maximise client opportunities.
  • Drive product strategy for matters within personal scope, taking into account all relevant data and working with relevant stakeholders to understand business needs and assess feasibility.
  • Oversee the effective and timely delivery of product development projects within personal scope, at all times ensuring compliance with applicable regulatory obligations.
  • Apply knowledge of DEC/FXPB products during daily tasks and in order to understand client needs.

What we're looking for:

  • Previous experience of working in a client-facing role
  • Knowledge of Derivatives, Executions & Clearing services
  • Knowledge of FX products (desirable)
  • Excellent communication skills (both written and verbal)
  • Confidence and the ability to present information in a clear and concise manner to a wide range of stakeholders
  • Ability to take the lead and coordinate team activities
  • Strong stakeholder management skills - both internal and external
  • Good commercial acumen
  • Calm and focused demeanour when operating under pressure

Next Steps

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

This client will only accept workers operating via an Umbrella or PAYE engagement model.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

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