CRM Manager

1 week ago


London UK, UK, United Kingdom Acquire Full time

Want to drive customer engagement for a rapidly scaling renewable energy provider?



Our client is revolutionising how people interact with their energy supplier. They seek a Customer Marketing/CRM Manager to evolve their retention strategy and drive customer advocacy through data-driven marketing campaigns.



Leading a growing team, you'll own the email and CRM strategy, optimise customer communications, and drive cross-sell opportunities across their expanding product range. From welcome journeys to loyalty programs, you'll shape how customers experience this innovative brand.



What you'll bring:

  • Proven experience in retention marketing from a subscription/membership business such as Energy, Solar, EV, Financial Services or Insurance.
  • Strong email/CRM expertise
  • Experience managing regulatory communications (beneficial)
  • Analytical mindset
  • Team management experience



What's in it for you?

  • Shape the retention marketing strategy for a growing business
  • Modern office with hybrid working (free parking and 2 days per week in-office)
  • Award-winning company culture (nationally recognised)
  • Opportunity to impact the UK's sustainable future



Ready to transform customer engagement in the energy space? Apply now to learn more.


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