Client Advisor

2 weeks ago


London, UK, United Kingdom Kismet By Milka Full time

About The Job

We are looking for a experienced Client Advisors/Sales Consultants who are willing to pursue career in luxury fashion world at our Flagship store.

Role & Responsibilities

  • Taking an active role in the sales of products in accordance with brand standards by ensuring Customer Satisfaction at the highest level in order to achieve sales targets.
  • Maintaining daily follow-up and stock counts of the products in the store.
  • To organize and organize the showcase in accordance with the visual design determined in the store.
  • As part of the team, complying with the rules and priorities determined within the store.
  • Develop and maintain strong product knowledge; Understanding current products, trends and collections and ensuring customers are informed.
  • Providing excellent customer service, establishing accurate and strong communication and resolving problems successfully.
  • Keeping customer needs, working procedures up to date and carrying out all processes accordingly.
  • Being aware of daily sales targets and performance towards them. Using appropriate sales techniques to ensure these are met.

Qualifications

  • Minimum 2 years of experience in a similar role within luxury fashion retail companies preferably in jewellery.
  • University or high school graduate.
  • Advanced level of English, preferably speaking Chinese or Arabic.
  • Loves fashion and has a good understanding of the luxury retail sector and the level of quality and service expected.
  • Excellent communication and customer service skills. Understands the importance of establishing and building relationships, clienteling and customer development and retention.
  • Punctual, possesses excellent time management skills.
  • Flexible, adapts to the ever changing needs of the business.
  • Capable of multi-tasking while being attentive to customers and remaining flexible to the needs of the business.

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