Account Handler

2 weeks ago

Dudley UK, West Midlands, United Kingdom Footman James Full time

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Dudley.


Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers.


The team currently work in a hybrid manner with 2 days working at home every week.


So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.


What are we looking for in our Account Handlers?

It's essential that you have experience in Private Client Insurance. It would be ideal if you also have experience working as an Account Handler.

  • We need you to be proactive, use your initiative and show us your entrepreneurial spirit
  • Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
  • Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.


In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing.

Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pensions scheme for when you feel it’s time to retire
  • 24-hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group
  • So, what are you waiting for? Apply today and one of our team will be in touch.


For over 35 years, Footman James has continued to be one of the leading specialist insurance brokers for classic vehicle owners, restorers, private clients, motor traders and competitors.

With over 85,000 policyholders, Footman James insures a combined value of over £2.5bn worth of vehicles; including £1.3bn worth of Private Client vehicles and collections.

From humble beginnings, Footman James now has a Head Office in Dudley, West Midlands with over 150 staff.

Footman James is a huge industry supporter; regularly sponsoring and attending events - even launching our own event ‘Coffee & Chrome’ classic vehicle meet in 2019, as well as working with well over 100 classic vehicle clubs. #FJ

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