Equipment Supply Team Manager

3 weeks ago

Glasgow Scotland, Scotland, United Kingdom dnata Catering UK Full time

What's the purpose of role:

To ensure the smooth running of the Equipment Supply function ensuring that Equipment ordering, washing, packing, storage and issuing is managed effectively within the operation at our Glasgow unit.


Who you’ll deal with:

Internal: Team Managers, Shift Leaders, Equipment employees, other units, Central Services Team at Glasgow.

External: Airlines, HMC&E, DfT/CAA, auditors, contractors, EHO


What you’ll be doing:

  • Ensure all Equipment costs are achieved to target and organise activities to meet schedule targets.
  • Plans and schedules will include Holidays, Rosters, Work Schedules
  • Ensuring effective yield check management occurs through:
  • Effective yield testing to verify theoretical yields.
  • Ensuring identified best practice assembly processes are applied.
  • Ensuring that the theoretical yield is achievable.
  • Agreement and maintenance of the internal delivery schedule.
  • Ensuring that Period End stock take activity is co-ordinated and to undertake briefings as required to ensure accuracy is maintained.
  • Designing and reviewing the effectiveness of contingency plans when changes to assembly are required.
  • Ensuring effective wastage management through:
  • Ensuring documentation is fully completed.
  • Reviewing documentation and take appropriate corrective action.
  • Effectively reviewing and analysing waste breakdown information
  • Agreeing corrective actions and monitoring progress.
  • Identifying and quantifying implications of proposed changes to process or customer requirements
  • Agreeing and effectively reviewing action plans to ensure costs are controlled appropriately.
  • Providing, analysing and reviewing information as required ensuring financial targets are met.
  • Manage the performance of your team to achieve targets and seek further productivity improvements.
  • Agreeing business objectives with Team Managers across all targets Effectively reviewing process performance utilising Management information
  • Effectively reviewing the process management reports on a daily basis considering a general overview of performance issues affecting that performance, actions required to resolve issues and effective communication of the solutions.
  • Attending the daily meetings to agree action plans and communicate issues and resolutions.
  • Undertaking a review of achievement of agreed business objectives as required including: undertaking an annual appraisal with each direct report and agreeing and reviewing action plans on a monthly basis.
  • Ensuring that you communicate effectively utilising all elements of the communication structure/ process
  • Ensuring that recruitment meets current and future/potential needs.
  • Monitoring and effectively reviewing team and individual performance on daily, weekly and periodic basis as required, initiating and reviewing appropriate action plans.
  • Ensuring the daily compliance check is undertaken reviewed and actioned as required.
  • Monitoring performance and ensuring corrective action plans are introduced and reviewed as required.
  • Initiating and communicating improvements when compliance is not met.
  • Ensuring due diligence paperwork is completed and reviewed as required.
  • Ensuring security checks are undertaken and actioned as required.
  • Ensuring that training of Team Managers and all team members is planned and organised to ensure compliance
  • Ensure all documents are created and controlled in line with required procedures
  • Ensure your team contribute positively to achieving an expected level of internal and external customer service.
  • Designing monitoring and reviewing plans to implement changes to customer requirements.
  • Providing expert knowledge for customers on Equipment issues.
  • Investigating, communicating and effectively actioning all service, people and compliance Category A incidents ensuring positive communication is maintained with appropriate customer personnel.


This list is not exhaustive, accountabilities may vary dependant on locality or role complexity and may include any other duties considered reasonable by the line manager.


  • What you’ll have:
  • People management skills, e.g. dealing with performance issues, grievances, holidays, and absence management
  • Ability to plan, organise and delegate
  • Attention to detail and accuracy Computer literate
  • Communication Skills – must be able to communicate at all levels
  • An understanding of health and safety regulations Must be methodical, and logical in their approach to work Food Hygiene certificate and or IOSH

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