Director of Operations

3 weeks ago

UK, UK, United Kingdom Champion Timber Full time

Job Description - Director of Operations


Champion Timber has 10 branches based in the South East and we are looking to expand our team. This is a great role for someone who is looking to develop their career and industry knowledge with a dynamic, forward-thinking business that likes to train their employees so that they progress within the company. The ideal candidate is a highly analytical leader who will join our senior management team.

Overall Aim


Manage and support all aspects of branch operations in order to achieve and exceed budgeted sales, improve cost efficiencies, open new branches and enable substantially increased sales through the website.


Branch Operations


Contribute to achieving a competitive branch wage to sale ratio (circa 12% to be agreed) by ensuring the collected and delivered sales to customers are at the highest standards and the supply, delivery and storage of products to be as efficient as possible


Identify efficiencies/sales opportunities and propose clear business cases to agree investments and action them


To agree manpower calculations and work closely with the HR Business Partner to ensure branches operate with the correct number of appropriately trained employees in line with business objectives and KPIs.


Ensure all operational aspects applying to customer service objectives are met, resulting in a minimum 75% Net Promoter Score/minimum 4.6 star rating for collections and deliveries


Work closely with Sales to devise and implement practical processes including merchandising to achieve 96% availability on all product lines and achieve 98% stock accuracy by adjusting the provision for racking and storage as appropriate and ensuring stock procedures from receiving goods to sales and stock checks


Ensure means of handling storage and housekeeping that deliver the absolute minimum of loss or damage (currently at 0.5%)


Foster and maintain links with IT providers over and above e.g. Epicor to stay ahead of best practice. Raise transactional or IT issues that need to be improved, to be straight forward/ fail safe and agree solutions and action


Fully understands core principles of the AW Champion branch operational template and refine it to improve existing branch operations and evaluate potential new sites to be able to open new branches


Data Protection Officer (DPO) for the Company, responsible for overseeing data protection strategy to ensure compliance with GDPR requirements.


Health and Safety


Take prime responsibility for managing the Company Health, Safety and Welfare Policy to ensure that all Company operations have reduced risk as far as reasonably practicable and they are regularly reviewed, prioritised and upgraded as required to achieve best practice

In line with the Company’s Health and Safety Policy including Management of contracts of all necessary plant, equipment and buildings and management of all 3rd party contractors and consultants

Monitor branch compliance to daily, weekly and monthly routine checks on plant, equipment, transport and premises checks

Working with HR and managers to ensure staff are working as trained and the training is fit for purpose, timely and complied with


Transport


Line management of the Group Transport Manager to ensure the Transport department exceeds FORS and legislative requirements and provides a highly profitable service


In line with the AW Champion branch operational template consistently refine the picking and loading methods to proactively facilitate and increase delivered business by providing a class leading local delivery service with a 98% OTIF success rate


Review and negotiate transport contracts to enable an efficient and successful delivery service

Budget Setting and Management


To pro-actively take part in the budgeting process alongside Sales, Buying, HR and Accounts


To agree manpower calculations and get agreement to realistic operational wage cost budgets and ensure they are met


Create and get agreement to budget to maintain all the branch buildings, plant and equipment, including racking, machines, forklifts etc. To maintain existing and buy new to improve efficiencies and costs


Identify and manage continuous improvements and reduction in costs


Manage schedules, contracts and expenditure to ensure all branches are well maintained, bright and clean in all areas at all times


Manage all transport costs to achieve a safe, certified and totally reliable resource at an ever improving cost to sale ratio


Leadership


Provide clear standards, clarity and consistency to all operational activities for the Company to gain commitment for all staff to achieve them


In conjunction with Sales and HR develop the capacity of the management team to optimise sales and profitability through training, coaching and performance management set against the KPIs


Work closely with HR department to attract high quality, capable staff with the minimum of staff churn


General


Undertake any other duties as directed by the Board commensurate with the post


Participate in all training necessary to facilitate the role effectively


Essential Experience


Held a senior management or director position in a £50m+ business


Previous experience in retail operations or distribution


Holds a current Health & Safety qualification e.g. IOSH, NEBOSH or similar


A proven senior manager with strong strategic perspective and commercial ability


Has set and successfully controlled Cost Budgets in excess of £10m for each of wages and overheads


***Highly competitive salary***

  • Director of Operations

    3 weeks ago

    UK, UK, United Kingdom Seven Search and Selection Ltd Full time

    Our client:Highly successful entrepreneur owned luxury hospitality destination where delivering the superior brand experience is at the centre of growth and expansion.This business is committed and passionate about creating a fantastic culture that is true to core values and the brand aspirations. Clear global expansion strategy opening company owned and...

  • Operations Director

    3 weeks ago

    UK, UK, United Kingdom Mackenzie Jones Full time

    Operations Director Health & Wellness Cambridgeshire, (hybrid)The opportunity:Are you a strategic and results-driven operations leader ready to make a real impact?We are partnering with one of the fastest-growing Health & Wellness brands that is making a significant impact on both their customers and the industry. Due to continued expansion and growth, they...

  • Director of Operations

    6 days ago

    UK, UK, United Kingdom Sention Technologies Limited Full time

    Director of Operations at Sention TechnologiesPosition: Director of OperationsLocation: Hackney Wick, LondonEmployment Type: Full-timeReports To: CEOCompany Overview:Sention Technologies is at the forefront of diagnostic technology for electrochemical technologies, particularly focusing on advanced battery diagnostics using ultrasound. As a key player in the...

  • Director of Operations

    3 weeks ago

    UK, UK, United Kingdom CEMA Lighting Ltd Full time

    Operations DirectorWorking with household names throughout the UK, CEMA Lighting helps businesses and organisations to reduce their carbon footprints and save money through the quality of their products, warranties, and customer service teams. As part of their exciting growth journey, and they are looking to appoint a commercially astute Operations Director...

  • Assistant Director

    1 week ago

    UK, UK, United Kingdom Goldsmiths, University of London Full time

    Goldsmiths, University of London is a world-leading centre of educational excellence where ground-breaking research meets innovative teaching and thinking. This hybrid role at this prestigious university in London offers a unique opportunity to contribute to a vibrant, innovative, and interdisciplinary community.As the Assistant Director (People Operations,...

  • Director of Operations

    3 weeks ago

    UK, UK, United Kingdom Love Churros London Full time

    Job Title: Director of Operations - Love Churros LondonLocation: London, with potential for international travelAbout Love Churros London:Love Churros London is a dynamic and rapidly expanding dessert brand with a strong presence in London, and recent expansion into the Middle East. Known for our delicious churros and vibrant customer experience, we are on a...

  • Group Finance Director

    2 weeks ago

    UK, UK, United Kingdom Insignia Group of Companies Full time

    Insignia are currently recruiting a Finance Director to join our expanding team. The Finance Director will be primarily responsible for providing financial leadership and analysis of the group’s regulated business. Additionally, this role will be required to provide effective leadership for the management and delivery of all financial functions in support...

  • Director of Operations

    2 weeks ago

    UK, UK, United Kingdom VCTC Full time

    Director of Operations – £80-£100k per annum – Home based, with travel to clinical sites as required.The RoleWe are a clinical trial site, conducting virtual and decentralised clinical trials, seeking an ambitious Director of Operations to support the scale-up of our growing team.Are you an experienced senior manager in healthcare? Do you have the...

  • Director of Flight Operations

    6 days ago

    UK, UK, United Kingdom Ascend Airways Full time

    Nominated Person - Director of Flight OperationsAscend Airways | Bishops Stortford UKup to £170,000Ascend Airways operate a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market and opened its first operational base at London Gatwick in early 2024. The company is founded on the legacy of Synergy Aviation, a respected UK AOC holder, which has...

  • Director of Operations

    4 weeks ago

    London, UK, UK, United Kingdom IGA Talent Solutions Full time

    Director of OperationsLocation – South LondonRole – Hybrid We are searching for an experienced Director of Operations to be based in South London. The ideal candidate will have experience working in a manufacturing, food or FMCG environment and be responsible for streamlining operations and automating manufacturing processes in the future.The firm are...

  • Director of Operations

    2 months ago

    London, UK, UK, United Kingdom AMC Insurance Appointments Ltd Full time

    Specialist Property Claims Management company is looking for a high calibre, customer focused individual with extensive property and/or construction claims experience to become the Director of Operations for their Head Office based in South West LondonIn this newly created position, reporting directly to the shareholders, the successful candidate will be...

  • Director of Operations

    4 weeks ago

    London, UK, UK, United Kingdom MacGregor Black Full time

    Director of OperationsAre you ready to lead operations for a dynamic hospitality business and ensure excellence across multiple sites?Do you have the strategic mindset and leadership skills to drive growth and operational success in the hospitality industry?Are you passionate about optimising operations and delivering outstanding customer experiences in a...

  • Director of Operations- Higher Education

    1 week ago

    UK, UK, United Kingdom Aramark UK Full time

    We have a unique opportunity for a Director of Operations South- Higher Education to join our growing and successful Education & Healthcare sector in Aramark UK.We are currently recruiting for an ambitious individual, with a strong knowledge, understanding and insight of the HE market, opportunities, and nuances to join the business.Working closely with the...

  • Staging and Operations Director

    1 month ago

    UK, UK, United Kingdom 54 Full time

    POSITION: Staging & Operations DirectorLOCATION: Wimbledon, UKTERM: PermanentABOUT 54GROUP:54 is a sports and entertainment agency operating across five regions and eight offices: United Kingdom (London), Europe (Sotogrande, Spain), MENA (Riyadh, Saudi Arabia & Dubai, United Arab Emirates), APAC (Singapore & Adelaide, Australia) and USA (West Palm Beach,...

  • Director of Operations

    1 week ago

    UK, UK, United Kingdom EA First Full time

    Are you looking for an all-encompassing, varied and strategic operations role working for business who is on a mission - pushing boundaries within science and healthcare by offering groundbreaking solutions?In this newly created, Director of Operations role you'll be leading the next phase of growth, driving performance improvements across Safety,...

  • Director of Operations

    1 month ago

    London, UK, UK, United Kingdom Los Mochis Full time

    Job Title: Operations Director at Los Mochis Notting Hill, Los Mochis London City, and Future SitesAn exciting opportunity has arisen for an experienced Operations Director to lead our team at Los Mochis Notting Hill, Los Mochis London City, and any future sites. The ideal candidate will be responsible for overseeing the company's daily operations and...

  • Director of Operations

    2 months ago

    West Midlands, UK, UK, United Kingdom Newman Stewart Full time

    Operations DirectorD.O.E + Bonus + BenefitsWest Midlands Newman Stewart is currently partnering a well-respected Chemical Manufacturer looking to appoint a high performing Operations Director. Our client has a deep history of success and is now looking to strengthen their Senior Leadership Team as they accelerate their growth plans. The successful candidate...

  • Global Operations Director

    1 week ago

    UK, UK, United Kingdom Secure Source Full time

    Position Overview: The Operations Director will be responsible for overseeing the daily operations of the company, ensuring that all business functions are aligned with strategic objectives and are operating efficiently and effectively. The successful candidate will have a strong background in operations management, preferably within the cybersecurity...

  • Director of Business Operations

    2 months ago

    UK, UK, United Kingdom Reddoor Live Full time

    POSITION: BUSINESS OPERATIONS DIRECTORLOCATION: WIMBLEDON, LONDONTERM: PERMANENT/ HYBRID WORKINGREPORTING TO: REDDOOR CEOABOUT REDDOOR LIVEReddoor Live, part of the 54 Group, is a specialist event and brand activation agency, based in the UAE with offices in Dubai, London & soon to be KSA. Delivering bespoke ideas and concepts, purpose-built to energize a...

  • Director of Manufacturing

    6 days ago

    UK, UK, United Kingdom Walker Cole International Full time

    Walker Cole International is searching for a Manufacturing Director to join a biopharmaceutical CDMO in Cambridgeshire. As the Manufacturing Director, you will oversee GMP manufacturing activities, drive operational excellence and industry leading management capability. Your responsibilities as the Manufacturing Director will be:Manage, develop and mentor a...