Oracle Fusion Procurement – SME

1 month ago

London, UK, United Kingdom HSBC Full time

Role: Oracle Fusion Procurement – SME

Duration: 6 Months – Potential for Extension and Permanent

Location: London – Hybrid – 2 Days Per Week

Rate: £770.59 P/Day


Role purpose


The Oracle Fusion Procurement – SME role is responsible for driving improvements, automation and positive process change to the Procurement Operations teams globally across the bank. Oracle Fusion is the system used across Accounts Payable, Procurement, Expenses and Financials at HSBC. We have spent a number of years implementing this globally and the purpose of this role is to see how we enhance the global operational processes and how we use the system in the best way possible to bring efficiencies.


One of our key focuses is to improve the end user purchasing experience and we are implementing a guided buying solution using ServiceNow on top of Fusion. We want our global end users to start their Procurement journey in ServiceNow instead of Fusion where they will browse goods and services. Fusion will ultimately remain the system of record however when it comes to purchase orders, receipts and invoicing. This resource will need to be a procurement SME understanding end-to-end procure-to-pay processes to lead on this project. They will be working alongside the ServiceNow team understanding how to successfully integrate purchasing into Oracle Fusion.

They must have a good understanding of change management, including strong stakeholder and supplier management skills. This resource should be technically confident in using the Oracle Fusion procure-to-pay modules but also able to deal effectively with IT teams globally.


The role will involve:


Expertise in the Procurement-to-pay process (also with some understanding of the accounting and financials impacts downstream)

Experience of working with Oracle Fusion and have knowledge of the standard set ups and front-end screens

Ability to confidently manage a plan and stakeholders across several regions in order to successfully implement change and enhancements (IT, Procurement, End Users and more)

Experience in implementing the business processes around guided buying within Procurement.

Experience working across Global Procurement Transformation projects

Delivering guidance to Operational Teams (AP & Procurement) on new processes

Experience of end-to-end design, build and test of purchasing processes and systems

Updating procedures and process flows to help implement process changes globally

Contributing to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment

Suggesting ideas and implementing actions that will improve customer service, quality or the way teams and individuals work together.

Experience of building relationships with technology and design teams

Experience in tools such as ServiceNow, Jira or Confluence are an added bonus


Key Accountabilities and Responsibilities


The Oracle Fusion Procurement – SME is a role that will help drive the improvements & automation within the Bank’s global Procurement-to-pay processes. It will involve working closely with IT to ensure changes are deployed in a timely manner to achieve the global procurement agenda. The role holder will be responsible for addressing the day-to-day management of change initiatives and delivery thereof.


Operational Effectiveness & Control


Support and implement global Procurement Design alignment, facilitating the delivery of identified changes to global procurement design

Automation of manual processes to create efficiency and limit control issues

Managing risk responsibly. Embedding efficient risk and compliance processes and procedures into business as usual (BAU) practices

Identify opportunities for improvement and supporting conversion of ideas into projects tasks for delivery

Anticipate legal, regulatory and compliance risks, ensuring appropriate and timely action is taken to mitigate them

Define, shape and recommend creative solutions options, weighing up risk/reward

Innovation & idea management. Treats problems as an opportunity to generate creative ideas

Proactively identify process and control weaknesses and ensure appropriate actions are put in place to rectify


Customers / Stakeholders


Work closely with suppliers and the business to ensure a successful delivery of changes/enhancements globally

Understand how best to establish, manage, and continuously improve the end user and supplier experience

Facilitate stakeholder discussions and obtain support from stakeholders for changes being implemented

Strengthen stakeholder relationships by building rapport and trust


Leadership & Teamwork


Provide SME input to the delivery project plan, supporting the Project Manager with the mobilisation and execution of activities

Work with the wider team on issue management and resolution

Works with the Operations Manager and wider team to collaboratively support initiatives ensuring delivery of operational commitments

Be part of collaborative multi-functional team including colleagues across the business (including Procurement, Transformation, Finance, Compliance, Reporting, Integration, Testing and other IT colleagues)


Functional Knowledge


Knowledge of procurement best practice gained across different industries and companies

Extensive experience of issue triage and resolution within global procurement functions

Extensive experience of working as part of a transformation project implementing new processes & systems globally

Extensive knowledge of the procure-to-pay processes within Oracle Fusion

Any ServiceNow knowledge is a bonus but not essential


Experience and Qualifications


Several years of experience in a similar role

University degree educated or equivalent training/professional development

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