Head of Insights and Data Analytics

1 month ago


West Midlands UK, UK, United Kingdom Burman Recruitment Full time

About the Role

This role leads the development and use of CRM, data, and insights to support alumni engagement and fundraising. Overseeing a team of 8 in data, finance, and analytics, the Head of Data will ensure the CRM system is effective, improve data quality, and provide insights to guide decision-making.


Key Responsibilities

  • Team Leadership: Create and deliver a data strategy, manage resources, and support team growth.
  • Systems & Data Management: Oversee CRM systems, data processes, and ensure security, working closely with IT and vendors.
  • Reporting & Analysis: Lead reporting and data analysis, using PowerBI to provide actionable insights.
  • Training & Documentation: Develop training materials, improve documentation, and ensure team members have the tools needed to use data effectively.
  • Compliance: Ensure data practices follow GDPR and other data protection standards.


Qualifications

  • Degree or equivalent experience.
  • Experience managing CRM systems, data platforms, project management, and data protection.
  • Strong SQL, ETL, and PowerBI skills.
  • Proven leadership experience with a focus on strategic planning and team development.


This role offers an opportunity to make a real impact at a leading university, using data to support meaningful engagement and fundraising. Pubic Sector experience is preferred but not required.


Apply today



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