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Contract Manager

1 month ago

Middlesbrough UK, North Yorkshire, United Kingdom Ian Williams Ltd Full time

Ian Williams has an exciting opportunity for a Contract Manager to join our Response/ Maintenance team in the North East. We are seeking a dynamic and proactive individual who will play a key role in leading, engaging, and empowering the team and who is dedicated to ensuring quality delivery to our housing customers and clients.


Benefits:

  • Be part of the company profit share scheme (12% of base salary achieved last year)
  • Private mileage scheme and fuel card
  • Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme
  • Life, Medical and Permanent Health Insurance
  • Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year
  • Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice


The Contract Manager role:

  • Incentivising and motivating directly employed labour while, on occasion, engaging and managing subcontractors for specialist works. Supporting your employees is critical to this role, and ensuring you have a happy, motivated workforce is imperative, as is investing in your team's development.
  • Instilling ownership and responsibility in your teams (Supervisor, Foreperson, Tradespersons) to support the successful delivery of response works to the expected standards, on time and to budget, whilst always ensuring that customer satisfaction and KPIs are achieved. To measure your KPIs, you will complete weekly and monthly reports to analyse and review any trends that require your attention.
  • Manage and oversee a high volume of response and maintenance jobs, ensuring they are communicated, delivered and managed efficiently. Completing snags where required and ensuring client satisfaction at all times.
  • Ensuring and enforcing Health and Safety measures are in place and monitored
  • Build relationships both internally with all teams and with the client; we encourage commercial and operational teams to work very closely together to ensure a successful and collaborative delivery.


What will I bring to the Contract Manager role?

  • Relevant experience in managing direct trade teams from a similar role/environment and industry
  • Your ability to multitask, find tangible, workable solutions and manage several KPI variables so that targets are achieved via our delivery model
  • A sound working knowledge of Health and Safety requirements, with a current SMSTS
  • An understanding of the impact that operations can have on cost and risk management
  • A trade background (all trades considered to NVQ level 2 or equivalent) preferred but not essential.


Additional benefits:

  • Annual pay reviews
  • Enhanced maternity/ paternity pay
  • Training and development opportunities
  • Trade discounts from our preferred suppliers for you and your friends and family
  • Specsavers vouchers
  • For information on all other additional benefits, please visit our website.


About Ian Williams Ltd:

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.


We reserve the right to shortlist prior to the closing date based on application volumes.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.


Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.


We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.