Technical Insurance Trainer

3 weeks ago

London, UK, United Kingdom Aon Full time

Technical Trainer

Do you have a keen desire to develop others? Why not join our dynamic team to shape the future of learning through innovative and engaging training

This virtual role offers flexibility to work both virtually and from one of our offices in the South…

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

  • Main point of contact for CII Content Serve and development of on-line learning pathways to ensure colleagues are competent and have the technical know-how required for their roles
  • Actively support and collaborate with internal colleagues to identify training needs and develop learning pathways tailored to specific audiences
  • Collaboration with the external online content provider eg: CII Content Serve to ensure seamless integration into Workday.
  • Main contact for troubleshooting of any potential issues relating to Content Serve to ensure quality and functionality of the online content is maintained
  • Support with the assessment of colleagues’ knowledge and understanding on regulatory, technical and business matters
  • Supporting the co-ordination and execution of training initiatives and the embedding of knowledge to maximise learning and colleague/business outcomes
  • Supporting colleagues and driving continuous improvement across regulatory, policy and operational training
  • Support the Training Manager in ensuring that training strategy is translated into local actions and implemented on time and within budget
  • Actively participate in training and governance meetings to ensure issues are highlighted and recommendations for improvements are communicated
  • Work with Training and Governance colleagues as needed to support CPD requirements under the T&C policy

How this opportunity is different

A unique opportunity to join a busy Training team has arisen. The person in this role will be part of a team designing and delivering Technical Insurance training. You will be working independently as well as part of a team to deliver training to

Skills and experience that will lead to success

  • Collaborative approach, with the ability to operate in a matrix management environment with a desire to influence the development and delivery of a variety of training initiatives.
  • Strong stakeholder management skills, capable of building and managing relationships at senior levels within the organisation as well as with external training providers.
  • Proficient in structuring training content and Learning pathways for optimum online and/or face to face consumption, including organising content into digestible sections and using multimedia elements like videos, animation, and recordings to enhance knowledge comprehension and retention.
  • User Experience Design – knowledgeable and able to design easily digestible, engaging, and relevant online training aligned to organisation priorities.
  • Experience in implementing various online interactive techniques, such as polls, quizzes, word clouds and breakout sessions to promote active participation and retention during sessions.
  • Effective communication skills – proficient in conveying complex topics clearly and engagingly through virtual platforms, fostering a conducive learning environment.
  • Strong interpersonal skills with the ability to communicate well across varying levels of the organisation.
  • Enthusiastic team player with a ‘can do’ attitude who is able to work with others and where appropriate motivate and inspire the team to achieve success.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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