Receptionist

3 weeks ago

West London, London, United Kingdom The Dilly Full time

Have you heard? The Dilly recently joined the Leonardo Hotels group and is now an iconic part of our Leonardo Royal Hotel portfolio. Bringing together luxury and history, The Dilly is one of London's finest hotels and once even had the patronage of King George V Come Join Us

Be Yourself Be a Bold Team Player Be Leonardo

As a Receptionist youll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because youll be stepping into a busy role Working as part of a vibrant team, youll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, youll be offering guests the real 5-star treatment at The Dilly

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break youve been dreaming of
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Meals on duty
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression

If youre our ideal Receptionist, you will:

  • Be yourself
  • Be passionate to make a difference and eager to bring new ideas to the table
  • Be courteous to guests and colleagues at all times
  • Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
  • Have top-notch organisational skills
  • Be dependable, and a reassuring influence for guests

Our story

The Dilly is one of central Londons premier hotel destinations. Its rich history and reputation is built on years of British tradition where guests will feel like they have taken a step back in time with the Edwardian heritage whilst enjoying all that central London has to offer. The Dilly is part of the Leonardo Hotels Limited Edition collection. Leonardo Hotels operates over 55 hotels across the UK & Ireland, with plans for major expansion over the years; theres never been a more exciting time to join us

Why come join us?

We look after our colleagues just as well as we look after our guests. Once youre part of the team, youre part of the Leonardo community. In our business, your hard work and pace is valued so its our role to keep you at the top of your game as a Hospitality professional Our GROWonline learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, Come Join Us Guest Care training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression youll be on track for a brilliant future in Hospitality


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