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Export and Sales Administrator
2 months ago
Our client is a leading engineering company that provides engineering services to the Rail, Transport and Commercial Vehicle sectors.
They are currently seeking an Export and Sales Administrator to process customer sales and manage shipping of customer equipment while adhering to export regulations.
The Role
Communicate with internal/external customers i.e. Sales managers / Service engineers and end customers on a daily basis via phone, and e-mail.
Analyse incoming requests, identify anomalies and respond to customer communications with the relevant information on a timely basis.
Prepare and check initial quotations in line with discount policies and Sales Manger Guidance, ensuring that all part numbers, quantities etc. are correctly captured.
Submit quotations to customers, ensuring the relevant Sales Manger is able to follow up on these, as needed.
Process customer purchase orders on the ERP system
Effectively communicate changes to dispatch/warehouse regarding customer orders.
Prepare customer requested shipping documents, labels, stamping etc.
Support customers with updates on existing orders requests.
Collate and understand risk assessment information, complete the Master Check List for orders as required.
Collaborate with and assist others and to contribute to the success of the sales & service teams as a whole.
To communicate with Sales managers, Service engineers and other Team members to ensure they are informed of project relevant information.
The Candidate
Experience of working within an ERP system.
Ability to identify component parts from drawings.
Experience export regulations post Brexit is required.
Ability to work with others and be part of a fast-moving team.
Good communication skills with both internal and external customers.
Experience from a Mechanical engineering environment would be beneficial.
The Package
Offering up to £39k plus bonus, private dental and healthcare.
