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Hire controller

4 months ago

UK, UK, United Kingdom cormac & co. Full time

BRANCH ADMINISTRATOR – Glasgow East - Plant Hire


Role: Hire Controller/Branch Administrator

Location: Glasgow East


We are seeking a dynamic Plant Hire Controller/Branch Administrator who can bring enthusiasm and expertise to a busy, productive hire desk in the construction industry.


This is a varied role, where no 2 days will be the same, in an exciting and fast-paced environment where hard work and dedication will be recognised and rewarded.


As a Hire Controller/Branch Administrator you will be part of a close-knit team who work seamlessly to ensure the clients have the industry’s best possible customer service experience.


The successful candidate will be an excellent communicator at all levels, either in person or via the telephone, they will require strong IT skills, but preference will be given to candidates with a strong work ethic, the ability to multitask and a positive mindset.



If you fit the above criteria – we want to hear from you



Key Responsibilities:

Assist in achieving/exceeding hire and sales targets.

Work safely and adhere to the Company’s Health & Safety policy and procedures.

Dealing with visitors, customers, and drivers with courtesy at all times.

Maximise hire & sales revenue opportunities with existing and new customers.

Liaising with customers, assisting them with their enquiries in a professional manner.

Liaising with the Company’s Sales Representatives as necessary in relation to customer queries.

Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements).

Updating equipment on the Branch stock computer system promptly and accurately.

Preparing quotations and estimates as required e.g. on Low-Tech products, consumables and accessories.

Effective use of the Company’s other computer systems to support the operation of the Branch.



Requirements:

  • Knowledge of Hire Desk or similar essential
  • Knowledge of Microsoft Office.
  • Excellent communications skills.
  • Ability to multitask and work within a busy environment.