Desktop Services Manager

4 weeks ago


City Of London UK, Central London, United Kingdom ea Change Full time

Desktop Services Manager

London / Hybrid

£65k


Are you a seasoned IT professional with a passion for enhancing end-user experiences?


Our prestigious client, a renowned global insurance powerhouse, is seeking a dynamic Desktop Services Manager to join their London team and spearhead transformative initiatives in desktop services management.


As the Desktop Services Manager, you'll be managing desktop services operations, ensuring seamless daily functionality, optimising user experiences, and leading a talented support team. Additionally, you will collaborate with cross-functional teams, initiate process improvements, and be the driving force behind the desktop services transformation journey.


Responsibilities:

  • Enhance customer journey for user base when engaging with IT Service
  • Oversees the daily operations of desktop service
  • Managing / Leadership duties for support teams
  • Collaborates with cross-functional teams to align desktop services with business goals and IT strategies
  • Leads process improvement efforts to streamline desktop service delivery and boost efficiency
  • Ensure compliance with IT security policies and industry regulations related to desktop computing.


Key Skills

  • Background in IT service management or related field with a focus on desktop services
  • Proven track record in delivering IT services effectively
  • Familiarity with endpoint management tools like Endpoint Manager, SCCM, and JAMF
  • Proficient understanding and application of ITIL principles.
  • Hands-on experience with IT service management (ITSM) tools
  • Ability to manage multiple tasks efficiently
  • Proficient in team management and fostering a collaborative work environment
  • Excellent communication skills for effective stakeholder management
  • Strategic thinker with problem-solving capabilities


Benefits

  • Bonus scheme
  • Pension of up to 12%
  • 28 days holiday
  • Life Assurance
  • Private Medical Insurance


This position is based in Central London with a hybrid working model, offering 2-3 days per week remote working.


If you are ready to take your career to new heights and be part of an innovative team driving change for a reputable business, then this is the role for you.


Apply today to be considered for this exciting opportunity



  • City of London, Greater London, United Kingdom ea Change Full time

    Desktop Services Manager Location: London / Hybrid Salary: £65k Are you an experienced IT professional who is passionate about improving end-user experiences? Our esteemed client, a leading global insurance company, is in search of a proactive Desktop Services Manager to join their team in London. In this role, you will drive innovative initiatives in...

  • Service Desk Analyst

    2 weeks ago


    City Of London, UK, Central London, United Kingdom La Fosse Full time

    You’ll be joining one of the most recognisable not-for-profit organisations in the world. You’ll support staff and volunteer users across the UK, our London-based UK Office, and our operations overseas.Location: City of London (with regular site visits across the UK)Contract: Long-term rolling contract.Benefits: 4 day working week (paid for 5 days),...


  • London, Greater London, United Kingdom The Talent Locker Ltd. Full time £50,000 - £70,000

    IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team who are reputable internally and allow other areas to flourish. You will be...


  • London, Greater London, United Kingdom PIMCO Full time

    We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals. We hire critical thinkers. People who thrive in a collaborative culture like ours where we solve real problems while building the future of finance. You Are excited to be...

  • Graphic Designer

    4 weeks ago


    City Of London, UK, Central London, United Kingdom Hydrogen Group Full time

    Graphic Designer£330 per day via Umbrella6 month contractLondon - Hybrid Our financial services client is looking for a a senior experienced desktop publishing (DTP) specialist working within the Global Sales Operations team alongside the lead graphic designer.You will create, edit and format high quality documents using branded and ad hoc bespoke...

  • Graphic Designer

    4 weeks ago


    City Of London, UK, Central London, United Kingdom Hydrogen Group Full time

    Graphic Designer£330 per day via Umbrella6 month contractLondon - Hybrid Our financial services client is looking for a a senior experienced desktop publishing (DTP) specialist working within the Global Sales Operations team alongside the lead graphic designer.You will create, edit and format high quality documents using branded and ad hoc bespoke...

  • Desktop Escalation

    1 week ago


    London, Greater London, United Kingdom Computappoint Full time

    IT Desktop Project Support / up to £300 a day / 4 days on siteWe are currently recruiting for IT Desktop Project Supportfor one of our clients.IT Desktop Project Support - Manage, coordinate, and provide support for project activities identified requiring Desktop Support and Tech Bar engineers. Provide desktop resource, coordination, delivery, and project...


  • City Of London, UK, Central London, United Kingdom Devonshire Full time

    DTP Specialist, with financial or professional experience6 month minimum contract ( most likely will continue)Inside IR35 - £297.00/day including holiday pay, pension after 3 months. £373/day through an umbrella company.5 days a week onsite in the City of LondonAre you an experienced DTP specialist who has a wealth of presentation experience working in the...

  • Desktop Engineer

    1 week ago


    London, Greater London, United Kingdom Searchability Full time

    Desktop Support Engineer with DV ClearanceA great new opportunity is now available with a top national security company for a Desktop Support Engineer holding DV Clearance.Contract position for a Desktop Support EngineerLeading company in National SecurityRequirement of Enhanced DV security clearanceFlexible day rate based on experienceMinimum 6-month...

  • Desktop Engineer

    1 week ago


    London, Greater London, United Kingdom Macquarie Group Limited Full time

    Macquarie is on a transformational journey over the next 12 months with Virtual Desktop and Virtual Applications being seen as a strategic pillar of the organisation's technology vision. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and...


  • City Of London, UK, Central London, United Kingdom HamiltonRowe Recruitment Services Full time

    Senior Building Manager - Leading Managing Agent - 450,000 Sq Ft Multi Tenanted Commercial Building - Up to £85k + Package - LondonWould you like the opportunity to take ownership of a prestigious 450,000 Sq Ft commercial Trophy Building in London, where you will be responsible for the management of the site based teams?Do you have experience of managing an...


  • City Of London, UK, Central London, United Kingdom HamiltonRowe Recruitment Services Full time

    Senior Building Manager - Leading Managing Agent - 450,000 Sq Ft Multi Tenanted Commercial Building - Up to £85k + Package - LondonWould you like the opportunity to take ownership of a prestigious 450,000 Sq Ft commercial Trophy Building in London, where you will be responsible for the management of the site based teams?Do you have experience of managing an...


  • London, Greater London, United Kingdom Clearwater People Solutions Ltd Full time

    Job DescriptionOnsite Desktop Support EngineerAre you passionate about delivering top-notch IT services and providing exceptional support to end-users? If so, we've got the perfect opportunity for you We're seeking a skilled Onsite Desktop Support Engineer to join a dynamic team and play a pivotal role in ensuring business operations run smoothly.As an...

  • Desktop Engineer

    1 week ago


    London, Greater London, United Kingdom eFinancialCareers Full time

    Our client is considered one of the top macro-Hedge Funds in the world, the industry award-winning company want to grow their existing team based in London and are currently searching for a highly skilled Desktop Engineer. The Desktop Engineer will needto provide support for the firm's global desktop & VDI environment, as well as provide assistance to trade...


  • London, Greater London, United Kingdom Thomson Keene Full time

    Desktop Support Specialist - Leading Equity Trading Firm - Up to £85,000 baseQualifications, skills, and all relevant experience needed for this role can be found in the full description below.Our client, a leading equity trading firm are looking to bring on a Desktop Support Specialist to join their UK based Windows Services Team. This role offers the...


  • London, Greater London, United Kingdom Peopleworks Full time

    Desktop, Technical Support - Apple MacOS, Windows - JAMF, O365, AirwatchWest London6 Month Contract£215 per day - Outside IR35One of the world's most successful and progressive on-line retail companies is seeking to strengthen its desktop, technical support team with the addition of 2 desktop support engineers.This role requires excellent technical...


  • City Of London, UK, Central London, United Kingdom Hays Full time

    I am currently looking for a Senior Infrastructure Engineer who is fluent in English and Mandarin.Tech knowledge required:At least 5 years experienceMicrosoft Server and Desktop operating systems (2019/2012 Server/Win10)Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS)Systems Virtualisation (VMware, vSphere, Hyper-V)Backup...


  • London, Greater London, United Kingdom eFinancialCareers Full time

    S&P Global Market IntelligenceTheRole**: EMEA/APAC Desktop Business Development ManagerThe Team:The Desktop Business Development Team (the Team) works collaboratively, with a wide mix of internal and external stakeholders, to affect the growth strategy of S&P Global's desktop franchise.Key collaborators in this regard include: Customers, Sales,...


  • London, Greater London, United Kingdom Qualserv Consulting Full time

    My Client, an established company are looking for an experienced Desktop Engineer/Project Coordinator for an initial 6 month contract, based in East London.Pay: £300 per day Inside IR35 via an umbrella companyTenure: 6 months extendableThe essential skills and experience for this Desktop Engineer/Project Coordinator contract are:At least 5 years experience...


  • London, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    As a Desktop Support Engineer for Epsom and St Helier, your primary responsibility is to ensure that all computer systems, hardware, and software applications are functioning effectively to support the staff and hospital's operations. Main duties of the job Main Responsibilities and Duties Providing a quality 1st, 2nd and 3rd line desktop technical...