Starbucks Manager

Starbucks Manager - Swansea

We're looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We've got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.

To be successful in the role, you'll have previous experience in leading a team in a dynamic retail or hospitality environment.

• You'll champion our mission and values to create our Starbucks experience for our customers and partners.
• You'll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward.
• You'll be an ambassador for our partner networks, making sure our partners know, here they belong.

The best part about this role is that no two days are ever the same As a store leader, working in one of our dynamic stores, you'll be setting the example and leading from the front on shift. A typical day could include:

• Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
• Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
• Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
• Cascading and rolling out of new initiatives to enable operational excellence and drive business results
• Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
• Setting challenging and realistic goals to drive engagement and improve partner performance

Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

Does this sound like you?

Work, Grow, Play Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as...

- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.

- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.

- Friends and Family discounted stays from 49 including breakfast

- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill

- 30% discount on and off shift in our Village Hotel Starbucks stores

- Excellent training and development including our Rising Stars and Talent Academy programmes

- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.

- Discounts and cashback offers on many High Street Brands and Supermarkets.

- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health

- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.

- Financial wellbeing support and salary drawdown via Wagestream

- Access to our Employee Assistance Programme, offering support and counselling

- Flexible working hours

- A fun, supportive and inclusive work environment with regular team events

- Excellent Reward and Recognition Incentive schemes

- Anniversary rewards for key milestones of service

- Electric car salary sacrifice scheme

- Have your birthday off guaranteed

- Discounted Health Cash plan and Sick pay Insurance.

- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.

- Enhanced maternity and paternity benefits and pay

- Company Pension scheme

- Life Insurance

*T&C's apply based on your contract

We are passionate about delivering exceptional hospitality. We are obsessed with making our guests welcome and look for opportunities to exceed expectations with a product that delivers everything under one roof.

Join the team that Work, Grow & Play the Village Way

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