Technical Product Support Manager
3 months ago
Technical Support Manager
Stratasys is a world leader in 3D printing
Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care.
Stratasys is seeking a Technical Product Support manager. In this role, you will support the assigned product lines, working with the Business Unit, engineering team, and other departments to introduce new products (NPI), drive continuous improvement, and lead the tier 3 escalation.
You will also be accountable for delivering an exceptional customer experience and quality for their supported product lines to bring solutions to customer issues. A couple of other job duties will include:
- Responsible for the lifecycle of supported equipment through alignment with the business unit, including pre and post-production through end-of-service phases.
- Work with product management, engineering, operations and other departments for new product development introduction and execute/manage Beta plans.
- Collect the feedback from global, and regional teams and provide insight to business units, product line managers, CFT and strive to improve internal process
- Establish monthly installation failures for all new installation in a quality forum and lead the activities to address those failures with quality, production, and engineering
- Investigate and consolidate information for reporting on customer visits, training sessions, field problems, and equipment problems
- Provide Leadership of teams to include coaching, engagement, and development
MINIMUM QUALIFICATIONS
- 4-Year Degree in Engineering or similar technical field
- 5+ years’ experience in Product Support or Product Management role with a focus on electro-mechanical equipment
PREFERRED QUALIFICATIONS:
- Proficient experience in technical writing and documentation of technical trades
- Proficient experience with presentation skills to be able to deliver technical training and/or presentations
- Experience with Oracle, Salesforce, and/or Agile
TRAVEL REQUIREMENT: 25%
-
Technical Product Support Manager
2 months ago
Nottingham, UK, Nottinghamshire, United Kingdom Solutions Driven Full timeOur client, a leading additive manufacturing company, is seeking a Manager, Product support. In this role, you will support the assigned product lines, working with the Business Unit, engineering team, and other departments to introduce new products (NPI), drive continuous improvement, and lead the tier 3 escalation. You will also be accountable for...
-
Technical Manager
2 months ago
Nottingham, UK, Nottinghamshire, United Kingdom E3 Recruitment Full timeWe are seeking an experienced technically-minded professional with a background covering materials sciences and ideally thermodynamics. The position is working with a world-class international manufacturer of ceramic products, based in the Nottinghamshire area.The Quality/Technical Manager position offers opportunities for training and career development,...
-
Technical Manager
3 days ago
Nottingham, UK, Nottinghamshire, United Kingdom E3 Recruitment Full timeWe are seeking an experienced technically-minded professional with a background in working with raw materials, Quarry operations, and quality processes. The position is working with a world-class international manufacturer of ceramic products, based in the Nottinghamshire area.The Quality/Technical Manager position offers opportunities for training and...
-
Field and Product Support Specialist
1 month ago
Nottingham, UK, Nottinghamshire, United Kingdom Solutions Driven Full timeThe Company and role:Join a pioneering leader at the forefront of the global transition to additive manufacturing. Specializing in innovative 3D printing solutions, this organization empowers industries such as aerospace, automotive, consumer products, and healthcare. By combining cutting-edge 3D printers, advanced polymer materials, a robust software...
-
Senior Technical Manager
7 days ago
Nottingham, UK, Nottinghamshire, United Kingdom Dalkia UK Full timeSenior Technical Manager – £70,000 - £80,000 – Nottingham, NG3 5GLThe RoleDo you thrive in managing complex engineering projects? Can you lead teams to deliver technical excellence while mitigating risks?Join Dalkia UK, part of the EDF Group, as a Senior Technical Manager, and help us achieve our mission to deliver a better experience for our...
-
Production Manager
7 days ago
Nottingham, UK, Nottinghamshire, United Kingdom Elevation Recruitment Group Full timeElevation Recruitment Group are excited to be partnered with a global manufacturer of aerospace components to recruit both Production Managers and Operations Managers, based at their site in Nottingham.Salary: £50,000 - £70,000Production Manager: Monday - Friday, rotating shifts (days/afters/nights)Operations Manager: Monday - Friday, days (with...
-
Production Controller
7 days ago
Nottingham, UK, Nottinghamshire, United Kingdom Distinct Full timeRole Overview: Production ControllerAs a Production Controller, you will play a key role in managing and streamlining production processes to ensure smooth operations and that production targets are consistently achieved. This position requires a highly organised, detail-oriented individual capable of monitoring production progress, resolving issues, and...
-
Technical Sales Lead
3 weeks ago
Nottingham, Nottinghamshire, United Kingdom E.ON Next Part timeBringing that feel-good energy.We''re the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We''re moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.We’re also here to make this whole energy thing way easier for...
-
Key Account Manager UK
1 month ago
Nottingham, UK, Nottinghamshire, United Kingdom Scm Group Full timeSince 1952, SCM Group has been delivering cutting-edge solutions for the woodworking industry. Today, we’ve expanded to encompass advanced technologies for materials like plastic, metal, and glass—continuing our commitment to innovation and our core value: putting people first.We’re Hiring a Key Account Manager!Are you an experienced professional with...
-
Area Manager
3 weeks ago
Nottingham, UK, Nottinghamshire, United Kingdom Zachary Daniels Full timeArea Manager | Healthcare Retailer | £60 - 70,000 package Zachary Daniels is working together with a leading healthcare retailer to recruit for an Area Manager for a high performing and successful business. We want an Area Manager from a strong multi-site management background who can manage multiple locations and deliver results!As an established and...
-
Director of Project Management
4 weeks ago
Nottingham, UK, Nottinghamshire, United Kingdom Tempest Jones Recruitment Full timeDirector - Project ManagementNottingham (3 days in office/on site and 2 days at home)Competitive salary + benefitsCompany OverviewOur client is a global, innovative national real estate and infrastructure consultancy, with several offices who work with a variety of high-calibre and long-standing clients. They have some of the largest schemes in the area with...
-
Business Development Manager
1 month ago
Nottingham, UK, Nottinghamshire, United Kingdom Grafton Recruitment Full timeBusiness Development Manager South West £50k + 20% bonus Grafton Recruitment is pleased to be working with a leading manufacturing client who is seeking a BD Manager to join their team and oversee customer relations in the South West region. Our client is looking to speak with candidates who have a background in construction and experience selling to...
-
Senior Mechanical Engineer
2 months ago
Nottingham, UK, Nottinghamshire, United Kingdom Solutions Driven Full timeThe Role:We are seeking a Senior Mechanical Engineer to join our dynamic team, driving the development and enhancement of industrial-grade additive manufacturing systems. In this role, you will take a holistic systems approach to design, integrating mechanical, electrical, and software engineering expertise to create cutting-edge solutions that meet market...
-
Site Electrical Engineer
2 months ago
Nottingham, UK, Nottinghamshire, United Kingdom Mitie Full timeOverall, Purpose The Electrical Engineer will have a strong electrical background in the DNO, IDNO or ICP industry with experience within the renewable or embedded generation sector. They will have industry authorisations with the supporting qualifications and experience. The role itself will support delivery of a portfolio of construction projects providing...
-
Clothing Technologist
4 months ago
Nottingham, UK, Nottinghamshire, United Kingdom 360 Talent Full timeTechnical Developer - Menswear Tailoring Global Luxury British Brand About:Global Luxury British BrandTailoring, RTW & AccessoriesDesign & Lifestyle brand, always leading from the frontRole:To organise the production of approved prototypes for Menswear through liaison with Designers the Technical Design Manager and specific factoriesTo provide and chase...
-
Operations Manager
4 weeks ago
Nottingham, UK, Nottinghamshire, United Kingdom JRL Trent Precast Full timeOperations ManagerLocation: NottinghamTrent Precast, part of the JRL Group of companies, designs, manufactures and delivers precast concrete products and GRC facades. We offer the full range of precast solutions such as columns, walls, balconies and beams; in addition, we are a member of the GRCA for the design, manufacture and supply of GRC architectural...
-
Business Development Manager
2 months ago
Nottingham, Nottinghamshire, United Kingdom DeterTech | UK & IE Full timeMake a difference:At DeterTech we give peace of mind to people and communities, every day. Making the world a safer, more secure place is what matters to us. And it's what sets us (and you, if you join us…) apart from the crowd. DeterTech continues to grow and has big plans for the future. Join us and see how you can contribute to our future...
-
Assistant Store Manager
3 days ago
Nottingham, UK, Nottinghamshire, United Kingdom Frasers Group Full timeWe’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online...
-
Senior Design Engineer
3 months ago
Nottingham, UK, Nottinghamshire, United Kingdom Cheesecake Energy Ltd Full timeAt Cheesecake Energy Limited we value Diversity and Inclusion. Different experiences bring richness to our collective approach. Our culture and character are unique as a result. We strive to always exceed our customers’ expectations and act with Integrity. We deliver upon our commitments and endeavour to create a sustainable future for ourselves and our...
-
Commercial Manager
3 days ago
Nottingham, UK, Nottinghamshire, United Kingdom Zest Food Jobs Full timeWe’re on the lookout for a driven and enthusiastic Commercial Manager to join this leading fresh food ingredients supplier. You'll join and help them further expand their reach and build strong, lasting relationships with their customers. If you're eager to contribute to an exciting phase of growth and make a tangible impact, this role is for...