Receptionist

4 weeks ago


South West London, London, United Kingdom Chelsea Cloisters Services Ltd Full time
General Scope and Purpose: To provide a positively memorable stay. Assist guests with luggage (good physical strength required).General information on the services provided by Chelsea Cloisters and of London in general:
  • To assist with transportation for guests as required.
  • Receiving and recording of mail and parcels delivered to the Reception desk.
  • Check-in/ Check-out, emails and daily reception like tasks.
  • To assist the Reception Supervisor when required.
Hours of work:
  • Full-time position 40hrs per week The Front Office operates 365 days a year, 24/7 so shifts will vary pending business levels and requirements.
Shifts:
  • 8 hours per day, including 30 mins break. 5 days on/ 2 days off.
Requirements:
  • The person: Needs to be physically fit as there will be some lifting and carrying.
  • Previous customer service in a large hotel and use of Front Office PMS is ESSENTIAL.
  • The person will need to provide information to guests travelling around London and help resolve issues as they arise.
  • Previous hotel experience is essential.
  • Smart appearance and good grooming standards are expected.
  • Good command of written and spoken English language required, other languages an advantage

AMRT1_UKCT


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