German Customer Support Specialist
2 months ago
German Speaking - CUSTOMER SUPPORT AGENT
This is your chance to join the company that designs and manufactures some of the world’s most well-known furniture brands. With sales offices in 13 countries and more than 4,000 retail outlets serving 48 markets worldwide. This brand has 8 factories located in Norway, the USA, Thailand and Lithuania, and around 3,000 employees working together to make customers’ lives even better.
If you are a proactive and dynamic customer service professional that loves learning this is the right place for you.
Title: German Speaking - CUSTOMER SUPPORT AGENT
Location: Central London
Salary: £26,000 to £32000 Negotiable depending on experience
Language: Fluent German and English
Sector: Furniture
Start date: ASAP
*Initially, this is a full-time 3 months contract that can be extended or become permanent.
As a 1st LEVEL CUSTOMER SUPPORT AGENT, you will be the primary point of contact for customers. You will interact with them through various communication channels such as phone and emails to answer their questions, resolve their issues, and ensure their satisfaction.
Responsibilities:
- Respond to customer inquiries regarding our products, services, policies, procedures, etc.
- Assist customers in other inquiries related to their purchase experience.
- Handle customer complaints finding appropriate solutions to ensure their satisfaction.
- Escalate cases requiring additional assistance.
- Contribute to the continuous improvement of processes and services by providing feedback and suggestions.
Required Skills:
- Excellent written and verbal communication skills in German and English.
- Ability to actively listen and understand customer needs.
- Ability to problem-solve effectively and make autonomous decisions when necessary.
- Strong customer orientation and ability to remain calm and courteous even in challenging situations.
- Ability to work effectively in a dynamic environment and handle multiple tasks simultaneously.
- Good understanding of computer tools, technical systems (SAP, optional C4C) and different processes within those systems.”
- German native (or fluent)
Education and Experience:
- High school diploma (or equivalent) required.
- Previous experience in customer service would be an advantage.
- Additional skills appreciated = SAP knowledge / French speaking
-
German Luxury Customer Service
1 month ago
London,, UK, United Kingdom Euro London Appointments Full timeGerman speaking Customer Support - Luxury FashionGet ready to dive into the exciting world of a leading luxury fashion company and leaders in their field!I am currently partner with this company searching for their next German speaking Customer Support for the run up to and after Xmas. As a customer support specialist you'll be the go-to person for their...
-
German Customer Service Representative
2 months ago
London,, UK, United Kingdom Euro London Appointments Full timeAre you an experienced customer service professional with a passion for delivering exceptional support in a B2B environment? Our client, a leading fashion brand is seeking a German-speaking Customer Service Representative to join their dynamic team.In this role, you will be the first point of contact for their B2B customers, handling inquiries, resolving...
-
Customer Service Specialist
1 month ago
London, UK, UK, United Kingdom The Juice Plus+® Company EMEA Full timeCustomer Service Advisor - German SpeakerTired of 5 days in the office?Interested in hearing about a Health & Wellness company with a difference?Looking for rewarding work that allows you to have fun and develop at the same time?Maybe we should be talking.....The Juice Plus+ Company is a multi million turnover competitor in the health and wellness industry,...
-
German CMS Specialist
4 days ago
London,, UK, United Kingdom Inspiring Interns & Graduates Full timeMust have experience with CMSOur client - a leading vision care specialist - is on the lookout for dynamic and detail-oriented German speaking CMS Content Specialist to join their team during an exciting phase of web migration across multiple markets.You'll be contributing to the migration & testing phase of our new website platform to ensure good...
-
Investment Analyst
2 months ago
London,, UK, United Kingdom Cobalt Recruitment Full timeInvestment Analyst (Private Equity)German Speaking Sector-Agnostic / Pan-European£60k - £90k + BonusWe are working with a leading global alternative investment and asset management firm and international specialist in opportunistic sector-agnostic investing.They are seeking a German-Speaking Investment Analyst to support its growing investment strategies...
-
Account Executive
2 weeks ago
London,, UK, United Kingdom Alex Partners Full timeWith over 60,000 customers in 150+ countries, my client is at the forefront of the email signature solutions industry. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.Over 67% of companies are expecting email signatures to help generate leads this year, the value they offer is...
-
Product Marketing Manager
1 week ago
London,, UK, United Kingdom EMR | Specialist in Marketing Recruitment Full timeA global ecommerce giant is currently looking for a German speaking Product Marketing Manager to join their financial services team on an initial 12-month contract.Responsibilities:Lead the go-to-market strategyInfluence product roadmaps by synthesizing market, customer and competitive insights, build audience segmentations and opportunity sizing.Create...
-
London,, UK, United Kingdom Covent Garden Recruitment Ltd Full timeJob Reference: SM 25584Job Title: Client Support Adviser with French German or Nordic LanguagesJob Type: PermanentLocation: West LondonSalary: £30,000 per annumOur client, a leading Global Software Company has an exciting vacancy for a Client Support Adviser with either German, French, or Nordic language skills to join their close knit sales and support...
-
German-speaking BDR
4 weeks ago
London,, UK, United Kingdom Apprentify Full timeApprentify Group are hiring on behalf of our client for a German-speaking Business Development Representative based in London. Starting basic salary of £38k + commissionA trusted company by top brands for 15+ years, our client, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining their...
-
German Speaking Legal Counsel
2 weeks ago
England, London, South West London, London, UK, United Kingdom LHH Recruitment Solutions Full timeOn behalf of our client, a global leader in the mobility sector, we're looking for a German-qualified Corporate Counsel with over 5 years of experience in commercial legal practice. This pivotal in-house role is based in South West London, and offers a blend of office (3 days) and remote work.Key ResponsibilitiesLead contract negotiations in areas such...
-
Customer Insights Specialist
8 hours ago
London,, UK, United Kingdom Aquent Full timeJob Title: Customer Insights SpecialistClient Location: London - HybridStarting: 2nd January 2025Salary/Pay Rate: £25.60p/h PAYEDuration: Until 31st December 2025Job Description:Are you an insights expert passionate about uncovering valuable customer data? Join our client's dynamic EMEA Digital Media Marketing team as a Customer Insights...
-
Senior Media Consultant with German
1 month ago
London, UK, UK, United Kingdom Reilly People Part timeAre you an experienced media auditor; planner/buyer; media investment or effectiveness consultant with fluent German? A leading media consulting and auditing company is looking to add a senior consultant to help blue-chip clients optimise their media agency ROI and accountability in a full or part-time capacity with a mainly remote-working option.Senior...
-
Business Development Manager
2 months ago
London,, UK, United Kingdom YOUSEEK Full timeClient Overview Our client is a Digital advertising platform that enables businesses to effectively target and retarget potential customers through personalised targeting. It uses data-driven advertising technology to deliver targeted, relevant messages to consumers on various devices, including computers, tablets, and smartphones.The RoleDevelop a...
-
Corporate Counsel
2 months ago
England, London, London, UK, United Kingdom LHH Recruitment Solutions Full timeAre you an experienced German Speaking/ Qualified Lawyer looking for an exciting opportunity to join a global collaborative legal team?Our client, a leading mobility company, is seeking a Corporate Counsel to support their global business operations, commercial sales, and procurement activities. This role will be based in South-West London on a hybrid basis...
-
Customer Support Administrator
3 weeks ago
London,, UK, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!A platform designed to identify and support career growth for under-represented individuals.The Opportunity:Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the wider client...
-
Graduate Product Specialist
4 months ago
London, UK, United Kingdom 1PGR Services Full timeGraduate Product Specialist Sector – Project Management, AI, SAAS, Support Location - Central London / Hybrid Salary & Benefits – £30,000 to £32,000 + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) + Bonus Job Type – Graduate, Product Specialist, Project Manager, Customer Support, Full-time, Permanent Languages useful but not...
-
Business Development Representative
4 weeks ago
London, UK, UK, United Kingdom Pareto Full timeBusiness Development Representative, German speaker You must speak German fluently to qualify for this role Our client is a global data platform that helps turn data into action for Observability, IT, Security and more.Leaders in their field, our client is growing at an exciting rate and as such are now looking for new BDRs to join their team! This is an...
-
London,, UK, United Kingdom ZKM Consulting Full timeTitle : Business Development Representative German SpeakingType : Permanent / Full timeLocation : Central London - 2 to 3 days a week in the officeSalary : Between £50,000 base + £20,000 OTE (negotiable upon experience) Start date : Before the end of this yearAre you passionate about technology and building meaningful relationships? We’re looking for a...
-
London,, UK, United Kingdom ZKM Consulting Full timeTitle : Business Development Representative German SpeakingType : Permanent / Full timeLocation : Hybrid Central London - 2 to 3 days a week in the officeSalary : £50,000 to £70,000 base + £20,000 OTE (negotiable upon experience)Start date : Before the end of this yearAre you passionate about technology and building meaningful relationships? We’re...
-
Associate Director
2 weeks ago
London,, UK, United Kingdom Fingates Ltd. Full timeCompany DescriptionMy client is a digital asset management firm based in the UK, specializing in cryptocurrency investment and financial services. The company offers a range of products, including exchange-traded products (ETPs) that provide investors with exposure to various cryptocurrencies. Role DescriptionMy client are looking for someone at an...