IT Change and Release Manager

3 weeks ago


Derby UK, Derbyshire, United Kingdom Accessplc Full time

Contract IT Change and Release Lead required to take ownership of the IT Change and Release capability across our clients IT production and non-production platforms. We are looking for someone who can minimise change conflicts, produce forecasts and performance reports, and continuously improve our processes.

This is a hybrid role and falls within IR35, sucessful candidates will be required on site a couple of times per week.


Key Responsibilities:

  • Lead the seamless execution of change activities across IT and 3rd parties, applying best practices and industry-standard frameworks.
  • Design, implement, and manage Release Management processes in line with ISO, ITIL, Scrum, Agile, and Microsoft Standards.
  • Coordinate day-to-day change and release activities, ensuring compliance with SLA commitments and monitoring ongoing activities.
  • Act as the point of reference for all queries related to change and release activities, maintaining process integrity.
  • Continuously evaluate and recommend improvements to the change and release processes, particularly in cloud/Azure environments.
  • Manage the change portfolio, assess impact, and provide activity analysis to support ongoing development.
  • Maintain and communicate the Forward Schedule of Change for planned releases, especially Microsoft Dynamics 365 updates.


What You Bring:

  • 3-5 years of experience in Change and Release Management.
  • ITIL v3 or v4 certification with practical experience.
  • Strong experience working with internal IT teams and 3rd party vendors.
  • Expertise in Microsoft Dynamics 365 Release and Change coordination.
  • In-depth understanding of Microsoft Dynamics 365 Build and Release mechanisms.
  • Proficiency with modern ITSM tools and a commitment to continuous improvement.
  • Excellent planning, organisational, and multitasking skills.
  • Exceptional communication and relationship-building abilities.
  • Self-motivated, flexible, and resilient under pressure


Please apply without delay for immediate consideration


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