Floor Manager

1 month ago

Central London, London, United Kingdom Plaza Khao Gaeng Full time
Floor ManagerSalary - Up to £38000 per year

Schedule - Full Time

Experience - Previous experience in a quality restaurant

Plaza Khao Gaeng are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group.

The Restaurant

Khao gaeng broadly means curry over rice. Plaza Khao Gaeng, Arcade Food Halls flagship Southern Thai restaurant, is a celebration of the coast to jungle cuisine. Its a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside.

Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded faade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. It is in this spirit Plaza Khao Gaeng fills the mezzanine at Arcade Food Hall.

Located just off Tottenham Court Road, in Londons Centre Point, Arcade Food Hall showcases our core philosophy of creating multiple unique brands, and championing emerging food and drink talent, all under one roof.

The Position

As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same.

As Floor Manager, you will be responsible for:

  • Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience;
  • Overseeing the waiting staff to ensure the smooth running of all sections;
  • Inspiring, motivating and training waiting staff to deliver the highest levels of service;
  • Carrying out all opening and closing procedures.

The successful Floor Manager will have:

  • Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility;
  • Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail;
  • Proven ability to lead, train and inspire a team;
  • Passion for hospitality and a good knowledge of food and beverage;
Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

  • Up to 50% off dining across JKS Restaurants
  • Retail & Takeaway Discounts
  • Code App Membership

Look After Yourself

  • Discounted Gym Membership
  • Wagestream stream your pay earlier
  • Company Donations for your involvement with Charities
  • Employee Assistance Program
  • Access to Financial Advice
  • Wedding Gift & New-born Care Package " Celebrating your big occasions
  • Season Ticket Loan

Progress Yourself

  • Access to our fantastic L&D Calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

  • Additional holiday for every year with us (rising to 30 days)
  • Employee referral scheme - paying up to £600 per referral
  • Staff parties & long service awards
The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the Worlds 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyles, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.


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