Asset Manager

6 days ago

UK, UK, United Kingdom The Portman Estate Full time

Contract Type: Full time

Employment Type: Permanent

Reporting Line: Head of Commercial Property

Salary: Up to £70,000 depending on experience

Hours: 36.25 per week, Monday to Friday


The Estate aims to operate to high standards of equity, diversity, and inclusion. We therefore welcome applicants from all backgrounds.


OVERVIEW OF THE ROLE

Sitting within the Estate’s Commercial Asset Management team, the role exists to drive performance of the Estate’s directly managed offices, with particular focus on reducing vacancy, delivering long term income growth and increasing tenant retention rates through developing strong occupier relationships.


The Estate’s office portfolio comprises over 200 directly let units across close to 90 buildings, and catering to a range of occupier requirements. Our flagship mixed use developments at 1 Great Cumberland Place and 1 – 9 Seymour Street are well-specified and amenitised buildings, that have been leased to the market in Cat A specification. Equally, the Estate is soon to launch a Managed Office portfolio, whereby select buildings will be brought forward on a fully fitted basis, offering enhanced services to a new community of office customers.


Working with the Head of Commercial Property and supported by another Asset Manager, the individual will be expected to co-ordinate success across the office portfolio.


The role will require sound understanding of the office occupational market, an innovative and forward thinking mindset and an ability to motivate a network of advisors. The individual will require a high level of organisation skills, be a confident communicator and have strong numeracy.


OUR MISSION & VALUES

The Portman Estate is a forward-thinking property company with an enduring heritage and a commitment to promoting and protecting the long-term success of Marylebone and London’s West End. In August 2022, the Portman Estate became the first estate to be certified as a B Corp. This means that we meet high standards of social and environmental performance and have made a commitment to continuous improvement.


We recognise our responsibility to provide a high quality, sustainable environment while seeking to safeguard our community, manage responsively and evolve our portfolio for the benefit of all. We aim to do this with a Clean Heart and a Cheerful Spirit, as the family motto directs.


At The Portman Estate we prioritise particular values:


  • Respect: maintaining relationships; ability to listen; understanding another’s viewpoint; acknowledging other’s efforts
  • Ethical: moral principles; knowing what is right and wrong; high standards
  • Inclusivity: ensuring sense of belonging; being open and fair to all; making individuals feel valued and able to reach their full potential; approachable; accessible; open; easy to talk to; welcoming; friendly
  • Integrity: honesty; trustworthy; decency; honour; sincerity; high standards of competence and skill; strong code of conduct; loyal to colleagues

and we do so with

  • Moral courage: standing up for what is right; taking action for moral reasons.


JOB RESPONSIBILITIES / STRATEGIC DELIVERABLES

The below details job responsibilities and longer term objectives that the post holder will be expected to undertake / achieve such tasks as may be reasonably expected within the scope of the role and business requirements. The below are not exclusive or exhaustive.


  • To extract added value, and maintain and improve income from the Estate’s office portfolio, as well as other sector assets where required.
  • To prioritise excellent customer service in all aspects of day to day asset management, ensuring that Landlord and Tenant interactions are conducted in accordance with the ethos and values of the Estate.
  • To contribute to the formulation of long and short term strategies of the Estate, together with performance reviews to ensure the profitable growth of the assets of the Trust and the Company.
  • To carry out detailed analysis of the performance of the office portfolio, attributing all costs and income on a unit by unit basis and identifying performance drivers.
  • To work with internal teams and external advisors to assess the net operating income of the portfolio.
  • To provide oversight and report to the Board on performance of our operating partners providing serviced office space on the Estate.
  • To be responsible for progressing lease events such as rent reviews and lease renewals across the directly managed office portfolio, and to ensure that the negotiations are initiated and undertaken in a timely and professional manner.
  • To take responsibility for timely and professional documentation of all requests for consent, including lease assignments.
  • To provide valuation and investment advice in respect of relevant assets within the team’s area of responsibility.
  • To liaise with Building Surveyors in respect of works, dilapidations and wants of repair.
  • To prepare annual budgets for properties within the office portfolio.
  • To liaise with the Credit Control Manager regarding rent collection and assist in recovery of arrears.
  • To ensure all tenant queries are responded to in an efficient and professional manner, ensuring acknowledgement of such queries within at least 24 hours.


PERSON SPECIFICATION

The below specification details the set of criteria that outlines the essential and desirable traits a candidate should have to be considered for the role.


Essential:

  • Strong understanding of the London office leasing market
  • Recent experience of the London office leasing market
  • Working knowledge of the flex office market
  • Highly organised with an ability to multitask
  • Excellent communication skills
  • Strong numeracy skills
  • Good attention to detail
  • Good time management skills and ability to meet deadlines
  • Ability to handle sensitive data
  • Strong customer service skills


Desirable:

  • Fully RICs qualified

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