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Technical Author

2 months ago

UK, UK, United Kingdom Amber Labs Full time

Technical Author (IT Defense)


Please note this is a 12 month salary based FTC


The Company:


At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.


Role Overview:


The Technical Author in IT Defense will be responsible for producing high-quality documentation that contributes to the effective implementation, maintenance, and operation of IT defense systems. The individual will work closely with engineers, system architects, and project managers to capture technical processes, procedures, and system details.


Key Responsibilities:


  • Collaborate with engineers, developers, and security experts to obtain an in-depth understanding of defense systems and software.
  • Create, edit, and maintain a variety of technical documentation, including user manuals, standard operating procedures (SOPs), configuration guides, installation guides, and system architecture documentation.
  • Ensure documentation meets defense industry standards, particularly related to cybersecurity, compliance, and technical accuracy.
  • Review and revise documentation according to internal feedback, peer review, and changing system requirements.
  • Ensure that all documentation is secure and follows classified information handling protocols when necessary.
  • Work with project teams to ensure that documentation is delivered on time and aligns with project milestones.
  • Maintain document version control and handle updates for existing systems and newly implemented defense technology.
  • Liaise with technical teams to ensure knowledge transfer is clear and concise, supporting training and onboarding processes.


Required Skills and Experience:


  • Proven experience as a Technical Author, preferably within the defense, cybersecurity, or IT industries.
  • Strong knowledge of IT defense systems, network security, and related technologies.
  • Excellent written and verbal communication skills with the ability to distill complex technical information into easily understandable documentation.
  • Experience with various documentation tools and formats, such as Microsoft Word, XML, HTML, or DITA.
  • Knowledge of industry-specific regulations, such as NIST, ISO 27001, or government compliance standards like GDPR or FISMA.
  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced, deadline-driven environment.


Preferred Qualifications:


  • Bachelor’s degree in IT, Computer Science, Engineering, or related field.
  • Experience working in defense or security-focused industries.
  • Knowledge of Agile development methodologies and ITIL frameworks.
  • Security clearance (or ability to obtain one).


Benefits:


  • Join a rapidly expanding start-up where personal growth is a part of our DNA.
  • Benefit from a flexible work environment focused on deliverable outcomes.
  • Receive private medical insurance through Aviva.
  • Enjoy the benefits of a company pension plan through Nest.
  • 25 days of annual leave plus UK bank holidays.
  • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
  • Participate in a generous employee referral program.
  • A highly collaborative and collegial environment with opportunities for career advancement.
  • Be encouraged to take bold steps and embrace a mindset of experimentation.
  • Choose your preferred device, PC or Mac.


Diversity & Inclusion:


Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:


Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.


Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.


Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.


By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.


This role at Amber Labs is a FTC position, and all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.


What Happens Next?


Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.