Benefits Operations Manager

2 months ago


UK, UK, United Kingdom BioTalent Full time

BioTalent has teamed up with a global pharmaceutical leader who focus on developing innovative treatments for serious and life-threatening conditions, on their search for a Benefits Operations Manager.


You will play a critical role in supporting employees and managers by delivering top-tier HR service whilst also acting as a Subject Matter Expert in Benefits, partnering closely with the Rewards team to manage benefits administration across multiple regions.


This is a Remote position, however you must be based in the United Kingdom.


You will be responsible for:

  • Provide accurate HR information and resolve employee issues with professionalism
  • Maintain a strong knowledge of HR processes, tools, and the HR platform to assist employees efficiently
  • Track and manage employee requests, ensuring service level agreements are met
  • Contribute to HR transformation and continuous improvement projects
  • Manage and drive efficient benefits administration, ensuring contracts, payments, and reconciliations are accurate
  • Partner with HRIS and Rewards to improve technology solutions and implement new benefits programs
  • Provide expert knowledge on regional benefits practices, resolving complex issues and delivering seamless support


You will bring the following:

  • Previous experience in HR Benefits operations within Pharmaceuticals, Biotech, or Medical Devices
  • Solid understanding of Benefits & Rewards on an international scale
  • Proficiency with HR tools like Workday, and/or various HRIS



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