Asset Manager

3 weeks ago

London, UK, United Kingdom HAYS Full time

This council's Housing Revenue Account (HRA) has a Commercial portfolio of around 170 property assets with a rent roll of over £4m. The Council’s Property and Social Investment team (P&SI) managed all aspects of this portfolio on behalf of Housing Management until recently.

Housing Management now carry out all landlord duties in terms of property maintenance and support the P&SI team through resident engagement to commence and extend leases that promote the economic and social wellbeing of local areas.

This role will be the initial point of contact for all Commercial HRA issues that arise within Housing Management and carry out the relevant Housing Management services to ensure that Housing Management fulfils its duties as landlord.

These include the following activities:

Commercial leaseholders are responsible for repairs within their premises in a majority of cases and the Council is responsible for the repair and maintenance to the structure of the buildings.

Environmental issues (such as pest control, rubbish collection, lighting etc.) that affect commercial leaseholders and where commercial properties adversely impact residents are resolved.

Engagement with resident groups to ensure that community relations are maintained and that leases are granted that enhance the economic and social wellbeing of the area.

Housing Management as the landlord are also responsible for fulfilling landlord duties under the Electronics Communications code of Dec 2017 of providing access to telecom operators in conjunction with the P&SI team or any appointed telecoms property management service provider.

Site inspections to review options appraisals to make sure we maximise the use of our Commercial portfolio.

Support of the Head of Asset management, to produce a commercial portfolio roadmap over the following ten years to make sure we have the best portfolio to maximise income and promote the economic and social


DESCRIPTION OF DUTIES:

Perform the leading client role in all matters in connection with commercial assets, ensuring that they are managed according to set performance objectives and targets and facilitating or carrying out data analysis and decision making

Negotiate on behalf of the council with telecommunication companies and appoint specialist surveyors to act in the councils interests

Responsible for Commercial Leaseholders, P&SI team, appointed telecoms property management services and any other stakeholders on matters pertaining to commercial properties. To be a point of escalation for issues arising.

Use a strategic approach to identify opportunities for additional rental revenue from increasing the commercial use of HRA property assets and supporting the Strategic Asset Manager in exploring and developing many opportunities.

Developing proposals, including writing reports, conducting financial analysis and making recommendations, as required to identify and secure new sources of capital and revenue income.

Work with other departments to ensure that commercial assets are put through the asset review process as and when determined by the Council’s housing asset management strategy

Ensure that all commercial tenants have leases and address occupations without signed leases in place

Ensure that repair requests on commercial properties and other council properties affecting commercial premises are completed.

Liaise with the Repairs or Capital works teams to raise requests for repairs or renovations to vacant properties

  • Liaise with other stakeholders licences for alterations and tenant improvements

Manage the process by which the Technical Administrative team obtain copies of relevant statutory and regulatory health and safety compliance documentation from commercial leaseholders and maintain records of all the documents.

Liaise with the relevant Services within the Council to ensure that any remedial actions that are the responsibility of the Council are carried out.

Ensure the resolution of environmental issues such as pest control, rubbish, lighting matters.

Lead and manage, to ensure that all commercial leaseholders have the relevant Health and Safety and Fire Risk Assessment Compliance documents.

Support the P&SI team to consult with residents in making decisions on new leases or renewals.

Respond to and resolve complaints concerning commercial leaseholders.

Carry out visits and audits of the commercial portfolio to ensure we have up to date information.

Respond to queries from within Housing Management about the use of commercial premises within the Housing Revenue Account portfolio.

Consulting a wide range of stakeholders, including residents, staff, Councillors and local authority representatives. This will require occasional attendance at evening meetings.

A point of escalation between the P&SI team or appointed telecoms property management service and Neighbourhood management on the granting of access for telecoms providers to maintain and install telecom equipment and other landlord duties.

Represent the department with residents and externally on matters arising from the Commercial portfolio.

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