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Student Information Systems Manager

4 months ago

London, UK, United Kingdom Regent College London Full time

Job title: SIS Systems Manager

School/Function: Technology

Location: Remote [able to travel to London sites]

Responsible to: Head of Digital Transformation


Job description


Overall purpose

The purpose of the role is to oversee the management of the Student Information System (SIS) at Regent College London. The role requires a detailed understanding of student record systems in the context of the UK Higher Education (HE) sector. The SIS Systems Manager will work at the intersection of Technology and Registry, ensuring seamless integration and functionality of the SIS to support the college’s academic and administrative operations.


The primary focus of the role will be to support critical Business As Usual (BAU) needs of the organisation. This will involve working with the Registry team on operations and regulatory returns, such as HESA Data Futures. In addition, the SIS Systems Manager will support administrative tasks within the system, such as data integrity checks, and some configuration changes. Experience with UNIT-e would be ideal, but candidates with experience in other leading student record systems such as SITS are also encouraged to apply.


With their experience, the holder will also collaborate with in-house developers to support the implementation of new features and enhancements, ensuring the system meets the evolving needs of the institution without negatively. This includes working closely with key stakeholders to identify and address system requirements, facilitating improvements in curriculum management, and ensuring compliance with regulatory obligations such as HESA Data Futures.


The role requires an individual who is not a developer but is highly comfortable working with technology. The holder will have an opportunity to make a real contribution to delivery and operational efficiency at Regent College London.



Specific duties and responsibilities

  • Oversee the day-to-day operations of the Student Information System, ensuring it meets the needs of the college.
  • Provide in-depth knowledge and support for the student record system management, including troubleshooting, user support, and system optimization.
  • Collaborate with key stakeholders across Technology and Registry to identify system improvements and address user needs.
  • Work closely with developers to plan and implement new features and system enhancements, ensuring alignment with institutional goals.
  • Support the institution’s regulatory obligations, such as HESA Data Futures, by ensuring data accuracy and system compliance.
  • Facilitate improvements to curriculum management through system enhancements and data analysis.
  • Assist with administrative tasks within the SIS, such as data integrity checks, and configuration changes.
  • Contribute to the design and development of new tools and features to support the college’s strategic objectives.
  • Act as a liaison between non-technical stakeholders and the development team, translating requirements and ensuring clear communication.


Additional duties:

  • Stay updated with the latest trends and best practices in MIS and higher education technology.
  • Provide training and support to staff members on the best practice use of the SIS.
  • Contribute to continuous improvement initiatives within the Technology and Registry functions.


Person Specification

EXPERIENCE & PERSONAL QUALITIES


Essential:

  1. Proven experience managing student information systems.
  2. Strong understanding of the higher education sector and its regulatory environment.
  3. Excellent collaboration and communication skills, capable of working across various departments.
  4. Demonstrated ability to manage system administration tasks and user support.


Desirable:

  1. Proven experience in working with developer teams, with a focus on both BAU and project-based tasks.
  2. Proven experience managing UNIT-e student record systems.
  3. Proven experience in managing complex development work around critical live systems.
  4. Experience with HESA Data Futures and other regulatory reporting requirements.
  5. Previous experience in a similar role within a higher education institution.



TECHNICAL KNOWLEDGE & SKILLS


Essential:

  1. Proficiency with student information systems in the UK Higher Education sector.
  2. Comfortable working with technology and coordinating with technical teams.
  3. Strong analytical and problem-solving skills.
  4. Understanding of data management principles and practices.


Desirable:

  1. Proficiency with ESS UNIT-e student record system.
  2. Technical troubleshooting and development skills in the Student Information Systems area.

Experience working on system improvement and integration projects.

EDUCATION & PROFESSIONAL QUALIFICATIONS


Essential:

Educated to degree level or equivalent experience.


Desirable:

Relevant professional certifications in areas of service delivery, change management, project management.