Senior Insight Analyst

3 weeks ago

London, UK, United Kingdom VML Full time

Senior Insight Analyst


Company: VML

Location: Sea Containers, London

Reporting to: Director of Customer Analytics, Europe


Who we are:


At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.



Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.


The Role


You will be responsible for helping our clients—a Fortune 100 automotive manufacturer—succeed by delivering high-quality data-driven reports and initiatives to improve the marketing campaigns for their after-sales subscription business. You will work directly with clients to understand their needs and develop appropriate data-driven solutions.



We are looking for an experienced analyst with good commercial acumen who can:

  • Be proactive in using data to improve the digital marketing performance of our client’s business more strategically.
  • Efficiently query and analyse data across multiple SQL databases.
  • Initiate impactful analytics projects, generate actionable statistical insights and translate them into business recommendations.
  • Collaborate closely with the clients and wider team of strategists, account managers, and other specialists.
  • Support and improve regular reporting, e.g. through automation and providing better insights and recommendations.
  • Focus on prioritising and completing projects on time.



You will have the exciting opportunity to accelerate our client’s transformation efforts into becoming a data-driven, sustainable manufacturer of tomorrow. You will also have the opportunity to work on projects in adjacent areas. This means lots of growth opportunities in different areas, from Big Data Analytics to Electric Vehicles.


You will be managed by the Director of Customer Analytics, who will be invested in accelerating your growth and advocating for your success.


Key responsibilities:

  • Ensure client success by delivering and presenting high quality work on time.
  • Be proactive in developing high-quality data-driven solutions to key business challenges while collaborating closely with the clients and wider team.
  • Query and manipulate data from a variety of sources, and explore the data with rigorous statistical methods (including building models where needed).
  • Conduct regular reporting, automate processes and create reproducible code and documentation.
  • Support the business in implementing solutions with insights.


You would thrive in this role if you embody these values and have at least some of these skills:


Values.

  • Honesty and integrity at all times.
  • Desire to learn from feedback, mistakes and those around you.
  • Ambition to relentlessly improve and innovate.
  • Initiative to ask questions, make suggestions and follow through on commitments to achieve client success.
  • Curiosity to really understand the data, business context and their links.


Skills.

  • Query, manipulate and join data from databases with reproducible code (e.g. SQL, Python, R, etc)
  • Conduct rigorous exploratory data analysis with appropriate statistical methods in code (e.g. Python or R) – knowledge of linear models is a bonus.
  • Listen to clients deeply to understand the business problem first, before jumping into the technology and methods.
  • Think statistically around data quality and limitations, and their implications for the business.
  • Work collaboratively with clients and the wider team to achieve a common goal.
  • Willingness to learn the business context, new tools and new methods on the job.


What's in it for you?

Tremendous growth opportunities in a new, ambitious and stimulating team enviroment.


Direct mentoring from the Customer Analytics Director to accelerate your career growth.


Hybrid working arrangements in a newly built office facing the scenic Thames River and historic buildings.


Aside from a generous annual leave allowance and pension allowances, you will have access to a whole host of other benefits and activities such as

  • Life Assurance
  • Permanent Health Insurance
  • BUPA
  • Flexible hybrid-working schedule
  • Enhanced family friendly policies
  • Well-being Programme
  • Employee Assistance Support
  • Cycle to Work Scheme
  • Eye Care and Glasses Vouchers
  • Season Ticket Loans
  • WPP Discounts


You will also have a clear long-term career development plan and access to our learning and development activities and online learning platforms.


Our Commitment to Diversity, Equity & Inclusion


VML is an equal opportunity employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.



If you are unable or limited in your ability to access our career site as a result of a disability, we will be happy to assist you. Please contact our People Team to request an alternate accommodation. Please note that only requests for an employment application accommodation will be returned.

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