Global Admissions Manager

4 weeks ago

London, UK, United Kingdom Holmes Education Group Full time

Holmes Education Group is looking for a dynamic Global Admissions Manager to lead our admissions and compliance team as we grow our business throughout the world.


Working alongside an in-market team of admissions officers and sales representatives, you will be tasked with co-ordinating the end-to-end student admissions and enrolment process for our business units in the UK, Ireland and Canada.


This is very much a hands-on role. You will be involved with agents and students on a daily basis, working alongside staff based overseas as well as our senior teams based in Dublin, London and Australia. You should have a minimum of three years’ experience of admissions or compliance in an education setting.


Candidates with an understanding of the student visa process from either the UK, Ireland, Australia or Canada, or a combination of these, will be considered very favourably.


Key Duties and Responsibilities

Admissions

  • Day to day management of the admissions pipeline for our businesses in the UK, Canada and Ireland.
  • Liaison with and management of our India-based admissions team to ensure the appropriate number of tasks are being completed on a daily and weekly basis, to the required standard.
  • Where appropriate, processing applications and ensuring application conversion.
  • Advising on the acceptability of non-standard applications to the UK and Ireland.
  • Ensuring entry requirements are competitive and are regularly reviewed and updated.
  • Ensuring our visa compliance policies are up to date and are being adhered to by members of staff.

Enrolment

Leading an efficient registration, enrolment and onboarding process for our business units

Finance

  • Processing commission and payment requests from our recruitment partners and validating universities
  • Ensuring that refund requests are processed and managed smoothly.


Skills and Attributes

Organised and Meticulous: You will be confident in managing (and ensuring other team members manage) a large student caseload, using our admissions software. Leadership Skills: The ongoing motivation and development of the team is a key aspect of this role – you will be the sales champion for our Dublin activity. Industry Knowledge: ideally you should possess knowledge of the Education or English Language market in one of our key source markets. Service Oriented: You respond quickly and accurately to a range of enquiries from colleagues and customers alike. Digital Skills: You will need to use the technology available to stay on top of the admissions pipeline.

The role is based full-time in our London office. Home/remote working is not available with this position. There is no expectation of regular international travel.



About Holmes

Holmes Education Group (HEG) is home to a unique collection of leading education providers, delivering industry-relevant courses across multiple education sectors to thousands of students each year. Our global footprint spans multiple campuses in four continents, ensuring a rich variety of learning and teaching opportunities, coupled with unrivalled value and life-changing experiences for students. We have multifaceted services operating primarily in Australia, the UK, Ireland, the USA, and Canada, but also maintain permanent staff and offices in over a dozen other countries including; Brazil, China, India, Nigeria, Kenya, the Ivory Coast, Egypt, Vietnam, Turkey, Nepal, and South Korea.


Our fresh approach to education has driven much of our growth and success over the years. We currently operate 10 education brands which include; Holmes Institute, Holmes Institute Dublin, Holmes Institute Canada, Holmes Institute Pathways, Holmes Grammar School, Oxford House College, Sol Camps, Teaching House, Oxford English Centre and The Masters Institute of Creative Education. The Holmes Education group story continues to be one of dynamic growth and diversity.


Our Mission

Holmes Education Group has always been a little different. Indeed, our fresh approach to education has driven much of our growth and success over the years. Rather than simply follow industry norms, we focus our energies on raising educational standards and expectations by constantly refining - and often reinventing - the programs and services we offer. Every day we seek to improve upon the status quo, guided by our four underlying business philosophies:


Industry Shapers

Three decades of industry firsts. At Holmes Education Group we're proud to be pioneers of the international student sector. Never content to just follow the crowd, we're nimble, adaptable and highly responsive. We always place deep value on finding smarter ways to drive better outcomes for our students and partners.

Business Smarts

Acumen meets academia. As an independently-owned entrepreneurial group, we're not bound by traditional education thinking. We're a business of passionate education providers who bring an unashamed savvy to everything we do, applying industry-leading commercial smarts to drive sustainable academic excellence.

Staying Tight, Doing Right

We're family, but not in the traditional sense. We're a dynamic group of like-minded and highly driven professionals. We work hard, move fast and have fun along the way. Success is important, but not at any cost. We believe the more we do what's right by our students and business partners, the more success will follow.

Diversity Breeds Strength

Diverse sectors, diverse brands, diverse opportunities. By nature we're very ambitious. But we still take a considered approach to everything we do, managing risks and growth in equal measure. Our acquisition mindset means we're always ready to capitalise on new opportunities to broaden and diversify our education footprint.

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