Current jobs related to Front Office Manager - Edinburgh EH, Edinburgh - Four Points by Sheraton Edinburgh Haymarket

  • Assistant Front Office Manager

    3 weeks ago

    Edinburgh, EH1, Edinburgh, United Kingdom Virgin Hotels Edinburgh Full time

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Why work with Virgin Hotels: Because it is fun, of course! But we appreciate that fun...

  • Front Office Supervisor

    1 month ago

    Edinburgh, EH1, Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full time

    Front Office Supervisor - Four Points by Sheraton, Edinburgh Haymarket.At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create...

  • Front Office Manager

    1 month ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and a warm welcome.Key Responsibilities:Oversee the daily operations of the front office,...

  • Front Office Manager

    1 month ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and a warm welcome.Key Responsibilities:Oversee the daily operations of the front office,...

  • Front Office Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and a warm welcome.Key Responsibilities:Oversee the daily operations of the front office,...

  • Front Office Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and a warm welcome.Key Responsibilities:Oversee the daily operations of the front office,...

  • Front Office Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and a warm welcome.Key Responsibilities:Oversee the daily operations of the front office,...

  • Front Office Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Front Office Manager Job DescriptionWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and a warm welcome.Key Responsibilities:Oversee the daily operations of the front office,...

  • Front Office Supervisor

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Supervise the front office activities and...

  • Front Office Supervisor

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Supervise the front office activities and...

  • Front Office Supervisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Supervise the front office...

  • Front Office Supervisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Supervise the front office...

  • Front Office Supervisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Supervise the front office...

  • Front Office Supervisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at The Caledonian Edinburgh. As a Front Office Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Supervise the front office...

  • Front Office Manager

    1 week ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    The RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our front desk team, you will be responsible for delivering exceptional service to our discerning guests.Key Responsibilities:Manage the daily operations of the front office, including guest check-in/check-out, reservations, and...

  • Front Office Manager

    5 days ago

    Edinburgh, Edinburgh, United Kingdom The Balmoral Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at The Balmoral. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities:Manage the daily operations of the front office, including guest...

  • Front Office Representative

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Hilton Hotels Full time

    Front Office RepresentativeDeliver Exceptional Guest ExperiencesAs a Front Office Representative at Hilton Hotels, you will play a vital role in creating unforgettable experiences for our guests. Your primary responsibility will be to provide exceptional reception services, ensuring a seamless check-in and check-out process. You will be the first point of...

  • Front Office Team Member

    5 days ago

    Edinburgh, Edinburgh, United Kingdom AccorHotel Full time

    Job Title: Front Office Team MemberJob Summary:We are seeking a skilled and friendly Front Office Team Member to join our team at Novotel Edinburgh Centre. As a Front Office Team Member, you will be the first point of contact for our guests, providing a warm welcome and ensuring their stay is memorable.Key Responsibilities:Provide exceptional customer...

  • Front Office Receptionist

    2 months ago

    Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Apex Hotels. As a key member of our Guest Services department, you will be responsible for delivering exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesProvide a...

  • Front Office Receptionist

    2 months ago

    Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Apex Hotels. As a key member of our Guest Services department, you will be responsible for delivering exceptional customer service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesProvide a...

Front Office Manager

2 months ago

Edinburgh EH, Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket Full time

Front Office Manager - Four Points by Sheraton, Edinburgh Haymarket.

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Four Points by Sheraton is a multinational hotel brand operated by Marriott International that targets business travellers and small conventions. Our goal is to deliver a great hospitality experience worth coming back for again and again by providing the comfort and quality that travellers expect from us while going that extra mile to make the guest experience memorable and meaningful.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you're somebody we want within our team.

YOUR CORE PURPOSE WILL BE:

  • Assist the management in the development and communication of departmental strategies and goals.
  • Communicate and enforce policies and procedures.
  • Lead and drive all aspects of the Front Office – from guest registration, concierge/porter services, business centre and telephone services to guest reservations - to deliver a guest experience that is unique and brings the brand to life.
  • To ensure that your team are developed to provide a hospitable service in line with the operating standards and procedures/brand standards.
  • To motivate your team, clarify goals, provide training and work along Operations Manager to establish and achieve personal development goals for team members.
  • To ensure that your team are aware of hotel availability and take every opportunity to maximise room sales. Increase room revenue by supervising effectiveness of room category upselling.
  • To develop your team to anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates guest satisfaction.
  • To ensure Four Points by Sheraton values are implemented in hotel's daily operations.
  • To actively support other departments and take action when assistance is needed. To ensure that the whole of hotel operations run smoothly from the guest prospective with the main focus on guest services desk and breakfast / evening reception areas.
  • To have a full understanding of all systems and programmes e.g. MARSHA, Opera, Marriott's Bonvoy programme.
  • To display a pro-active and innovative approach to skills development and standards enhancement with your team.

WHAT YOU SHOULD BRING:

  • Minimum 1-2 year's previous experience of a management role, from an Internationally recognised branded hotel
  • Ability to analyse performance metrics
  • Know how to set and manage a budget to achieve optimal returns
  • A strong Front Office background
  • A good working knowledge of Opera PMS, and MARSHA is desired
  • Previous work experience in a Marriott Brand is desired

WHAT WE OFFER:

  • Great team spirit according to our slogan ‘It's not over until we get a smile'.
  • 40 hour/week
  • EXCELLENT COMPANY BENEFITS:
  • Competitive salary and package
  • Exclusive employee discounted rate to Marriott and Cycas hotels
  • Continuous paid training and development opportunities
  • Free healthcare plan

Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we've created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***


AMRT1_UKCT