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General Manager

3 months ago

London, UK, United Kingdom Gordon Ramsay Restaurants Full time

We are now looking for talented Bench General Manager’s to join our Street Burger & Street Pizza part of our Casual Dining brands within Gordon Ramsay Restaurants.


Due to our ongoing success and growth we are now looking for talented Bench General Manager’s to join us and be a part of our continued success.


This will be Bench General Manager role. The successful candidate will be placed into one of our Street Burger or Street Pizza Restaurants to be immersed in all things GRR. They will be fully trained in both brands, our ways of working, various systems and our world class service and hospitality standards to be ready to take on new exciting challenges as we continue to grow as a best-in-class global restaurant business.


What you do as a General Manager:


  • Key figure within the restaurant and overall running of the team and operation
  • Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve workforce stability, productivity, and loyalty
  • Ensure Managers and their teams are supported via established and new coaching and training techniques
  • Maintain responsibility for the overall strategic planning, development, and success of the restaurant
  • Build and maintain effective relationships across the business, acting as a figurehead for the restaurant and driving improved productivity, turnover, and profitability
  • Identify business opportunities which provide greatest return on investment aligned with company strategy
  • Mange relevant reporting and analysis of the restaurant to ensure cost-effective goals are being met and surpassed


The General Manager must have:


  • A passion for hospitality, food and beverage and exceptional guest service
  • The motivation and leadership skill to represent the Gordon Ramsay Casual Brand and its world class hospitality standards
  • Previous experience as a General Manager within a casual dining quality restaurant,
  • Knowledge of hospitality & restaurant operations.
  • A keen eye for detail to ensure delivery of the standards and the highest levels of guest satisfaction at all times
  • A proven track record of recruiting, developing, motivating and retaining a high performing team
  • Good commercial acumen with previous P&L responsibility
  • A strong personality, with confidence and enthusiasm to lead the team in the day to day running of the restaurant
  • Exceptional communication skills – verbal and written – to ensure clear communication with all stakeholders
  • Ability to multi task and effectively manage relationships at all levels


Key Accountabilities:


  • Being the key leader of the restaurant, effectively managing the team and driving revenue and standards
  • Responsibility for leading, inspiring and motivating the restaurant team to achieve loyalty and retention
  • Responsible for the overall planning, business development and success of the restaurant alongside the Head Chef
  • To deliver the concept and values of our Street Brands and Gordon Ramsay Restaurants
  • Establish the restaurant as a destination dining experience through exceptional service and guest loyalty
  • Ensuring service standards throughout the entire guest journey exceed expectations and are in keeping with the concept of the restaurant


What’s in it for you:


  • Competitive Pay Rate
  • Wage stream employer-Employees can access up to 50% of wages before payday
  • Access to our world-class training & development opportunities globally
  • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
  • A fantastic 50% staff discount on food and drink in UK restaurants
  • 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family
  • 30% discount for your Friends & Family in all UK Restaurants
  • Preferential Room Rates at Gordon Ramsay Restaurants partner hotels.
  • Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps
  • MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy
  • Meals on duty
  • 50% off an annual CODE membership


If you’d like to develop your career in a best-in-class global restaurant business - apply today


We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.