Care Assessor

Care Assessor

Hybrid role with office based in Eynsham, Oxfordshire.

£33,000 per annum

Are you a confident communicator with excellent customer service skills, the ability to find solutions, and the talent for evaluating risks? Have you worked in care but are looking for something different and exciting?

We need an experienced care professional to join our team in Eynsham, Oxford, as a care assessor. You'll use your strong administrative and customer service skills to work closely with our operations team. You'll be responsible for ensuring that all clients receive excellent care, from starting placements to ongoing management of staff and care needs.

Together with a care manager, you'll make sure we consistently provide excellent customer service to our clients, their families, and our care workers. We'll do this by being positive, proactive, and professional, all while staying true to our core values.

Why you should join us:

• We’ll invest in your career development, through additional training, coaching and mentoring
• Our innovative technology means you can focus on what you do best - supporting our carers and clients
• You’ll have lots of support from your registered operations manager and the wider business
• We’re a great place to work - rated 4.8 / 5 on Glassdoor
• Free, confidential Assistance Programme
• Cycle to work scheme
• Paid volunteer days
• Holiday buy and sell scheme
• Plus a range of family friendly benefits
• We’re a level 2 disability confident employer

Your role will involve:

• Meeting with new clients, assessing their needs and developing a comprehensive, person-centred care plan to meet their needs
• Ensuring robust risk assessment and comprehensive care planning for clients in your portfolio
• Overseeing carer retention and stability, ensuring compliance with internal and external policies, procedures, and standards
• Implementing placement management strategies to enhance client retention and stability
• Supporting and contribute to the organic growth of sales

We’re looking for:

• Experience in the health and social care sector with an understanding of the expectations of a carers role and subsequent support required for both carers and clients
• An ability to prioritise effectively, plan and organise, as well as problem solve and risk assess
• A strong risk assessor with appropriate knowledge and skill to deliver safety for both client and carer
• Confident to undertake meetings with new clients and families and promote the benefits of Oxford Aunts service
• Able to write well and accustomed to care planning creation, review and delivery
• Experience of staff supervision and appraisal processes
• Experience of working collaboratively with clients, client families, key stakeholders and healthcare professionals
• Articulate with excellent customer service skills
• Experience with dealing with challenging situations with a positive outcome
• A driver with a car, based, as you will need to visit and assess clients within a 70 mile radius of Oxford
• Happy to be part of an on call service during the week and occasional weekends

About us:

At Oxford Aunts we've dedicated our life’s work to helping people stay in the home they love, since 1967. We’ve grown our services and our ways of working over the years to support the lives of the people we care for and the people who look after them. Providing high quality, personalised and specialist home care services throughout Oxfordshire and surrounding counties, we enable people to live in their own homes and communities for longer.

Please note any successful applicants for this role will be required to complete an Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.