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Senior Account Manager

4 months ago

London UK, UK, United Kingdom The Sampling Project Full time

We're looking for an ambitious and experienced AM / SAM to join our growing agency


As an integrated agency, the role is quite varied which keeps it interesting, but experiential knowledge is essential... the rest can be learned on the job.

Day to day you’ll be helping implement campaigns for our bigger FMCG clients with the chance to run your own smaller clients (with help available as needed).

As a small agency, this is a pivotal role that represents a real opportunity to learn and grow for an ambitious, organised candidate who's keen to make their mark. Would suit an outgoing, positive individual with great time management and initiative.


Key Responsibilities:

  • Effectively leading the day-to-day communication with clients to ensure they are kept up to date with all aspects of activity (regular phone and email contact) as well as leading occasional face-to-face meetings.
  • Build and maintain strong working relationships with colleagues, clients, staff and suppliers through suitable and articulate communication at all stages of the campaign processes to ensure the campaigns aims and objectives are exceeded.
  • Comprehensive understanding of the creative, print and production management processes that allow you to manage the relationship and process independently to ensure campaigns are planned and delivered in line expectations as well as ensure margin targets are met (or increased)
  • Understanding of the processes required to activate experiential events from site bookings to production
  • Lead all associated administration and reporting for the purpose of project management by ensuring documents (i.e. contact reports, status’ and evaluations) are recorded and produced correctly so that information can be shared with clients accurately and in a timely manner
  • Manage and produce suitable campaign plans and schedules for activity in a clear and suitable format, in line with company processes, cost efficiencies and client brief.
  • Produce accurate estimated costs and timing plans that can be shared with client in a timely manner and in line with company processes
  • Effectively manage the financial process end-to-end. You’ll lead the management of all spend against the campaign job number to ensure margins are met by managing internal profit forecasts as well as keeping contingency allowances up to date to facilitate quick, accurate reporting & client invoicing at campaign end.
  • Pro-actively keep colleagues, clients and suppliers updated on progress of tasks as well as ensuring deadlines are met
  • Keep appraised of the sampling landscape, as well as the company’s client’s sectors. Sharing suitable information with colleagues (as and when appropriate). Experiential understanding is essential here, the rest can be learned on the job.
  • Support the Directors on new business pitches by preparing client costings, identifying opportunities with existing clients and being pro-active in your research by thinking outside the basic parameters of a brief.


Skills, Qualities and Requirements:

  • Organised, adaptable and personable
  • Hardworking and committed – putting the client relationship first
  • Ambitious and keen to showcase and develop strategic capabilities
  • Comprehensive understanding of experiential production and implementation that allows you to manage the relationship and process independently
  • Excellent project managements skills and ability to multi-task
  • Highly organised with excellent attention to detail and ability to organise others
  • Self-motivated and works effectively on their own as well as part of a team
  • Excellent researching skills (internet and other sources)
  • Strategic and creative thinker that makes suitable suggestions to peers in a constructive manner
  • Ability to adapt to change and effective problem-solving abilities that take into consideration all factors and see through to a satisfactory conclusion
  • Good knowledge of Microsoft packages including; Word, Excel and PowerPoint as well as the ability to learn other platforms quickly


About Us

We’re The Sampling Project. We’re a full-service, integrated sampling agency who specialise in Sampling Smarter - essentially being more creative, more efficient, more effective and more targeted at getting brands to consumers in the right way. We work across all sampling channels from large scale experiential campaigns to smaller brand to hand activations, direct-to-home to subscription boxes, events to trade, digital to social, partnerships to retail… and everything in between. We typically work with FMCG brands across fresh, confectionary, snacks, drinks and health & beauty (so brands like Irn-Bru, Rubicon, Pulsin, Richmond, La Vie, Funkin, HERO, Batiste to name a few).


In a nutshell, if brands have samples they want to get to their audience in fun, creative, targeted ways... then that’s what we do


Company perks

* 25 days holiday

* Hybrid working (2-3 days in Shoreditch office - flexible)

* Cycle to work scheme

* Company social events

* Membership to Mindspace (and all member benefits including usage of spaces across the world)

* Weekly happy hours and community events

* Weekly blackouts for personal time / use