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Patient Advisor
4 weeks ago
The CREO Clinic is delighted to present an exciting opportunity for a motivated Patient Advisor to join our team:
Responsibilities
The Advisor will undertake the following roles:
- Responsible for incoming inquiries to the clinic.
- Converting potential patients to consultations.
- Converting patients from consultations to procedures/treatments.
- Taking payments, invoicing, and liaising with patients about financial options.
- Liaising with hospitals regarding potential dates for procedures.
- Having excellent rapport with patients
- Collecting reviews from patients.
Qualifications
Essential:
- Previous experience in a similar role dealing with plastic surgery patients.
- As we are a CQC-registered facility, the applicant must provide 2 written references and must pass a DBS check.
- Comply with all relevant mandatory training.
- Excellent interpersonal skills.
- Be enthusiastic, quality-driven, and motivated to grow with the business.
Preferred:
- Experience in a sales environment
Terms of work: full-time with flexible hours.
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