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Mortgage Admin Manager

3 months ago

Bath UK, Bath & N E Somerset, United Kingdom NRG Resourcing Full time

Located in the heart of the beautiful city of Bath, all the advisors and administrators have excellent knowledge of the property market in the local and surrounding areas. They’ve earned a proud reputation for their personal and honest approach, backed by a first-rate knowledge of the mortgage, financial and insurance markets.


Head of Mortgage Administration role


An independent brokerage based in Bath are looking to expand their already dynamic team with an experienced head of Mortgage Administration.

You will be responsible for managing a team of two administrators alongside a pipeline of mortgage and protection administration cases.

You’ll be working closely with the Advisors providing support on cases and assisting the administration team with any overflow to ensure targeted time to completion is met, you will also play a pivotal part in the ongoing growth and develop the administration team.


Head of Mortgage Administration key responsibilities

  • Managing and leading the Administration team
  • Completing 1-2-1 reviews
  • Set and monitor performance metrics
  • Managing a pipeline of cases
  • Check compliance on cases
  • Support the Advisors
  • Maintain accurate records on the CRM
  • Assist in the growth and development of the team
  • Improve completion rates


Head of Administration desired skills and experience


  • 5 years+ experience in management
  • A natural leader
  • Ability to grow and develop a team
  • Keen attention to detail
  • Knowledge and experience of Mortgage administration
  • Knowledge of Insurance / Protection Administration
  • Ability to manage a team alongside a pipeline of cases
  • Proactive and motivated


Head of Administration package


  • Salary £30K Basic with Bonuses
  • Office based in Bath
  • Excellent benefits
  • Welcoming team environment
  • Trade shows / Events / Trips away


Think that this role is right for you?

Contact us to arrange a call, we’d love to find out more about you.